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Skills

  • Cloud infrastructure cost optimization
  • Advanced SAP knowledge
  • Mobile App Development
  • Team management
  • User Interface (UI) design
  • Communications
  • Virtualization technologies
  • Program equipment
  • Project organization
  • Supervision

Work Experiences

  • Led the Salesforce development initiative as Subject Matter Expert and primary point-of-contact for project management staff.
  • Oversaw software design and development across a multidisciplinary team to ensure that the client's requirements for functionality, timeliness, and performance were met.
  • Collaborated with stakeholders.
  • Designed embedded hardware, firmware, and interfaces in the Miscellaneous industry.
  • Was in charge of implementing new software applications and operating system rollouts across a variety of business units, including SAP and Power BI.
  • Achieved 60% better file synchronization for app users.
  • Integrated push notifications.
  • Was in charge of a team of 15 developers and business analysts working on a $13-million project to develop a new category system.
  • Worked with a cross-functional team of business analysts, developers, and technical support professionals to compile a comprehensive list of new application requirement specifications.
  • Collaborated with senior developers to enhance the security protocols of a banking application, reducing vulnerability risks by 35%.

Summaries

  • Application Intern with 16 years of successful strategic planning and client relations experience.
  • Application Intern focused on improving user authentication processes.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Application Intern specializing in identifying performance issues.
  • Achieved 31% reductions in operational costs.
  • Application Intern specializing in identifying performance issues and debugging app synchronization, saving end-users 4 hours in data-sync times weekly.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Adept at collaborating across teams.
  • Comprehensive application developer with hands-on experience in API integration, successfully improving app response time by 63% seconds for a smoother user experience.
  • Conducted user acceptance testing.

Accomplishments

  • Resolved 15 critical user-reported bugs with an average response time of 17 days, contributing to 26% improvement in app store ratings.
  • Collaborated with team of 15 in the development of framework.
  • Produced user training materials, contributing to a 58% reduction in customer service queries post application update.
  • Refined legacy code for better maintainability, resulting in bug-fix throughput improving by 7%.
  • Worked within Scrum development teams, utilizing Agile principles to enhance feature delivery efficiency, resulting in 10% reduction in project backlog.
  • Provided data-driven recommendations to the development team, resulting in a 44% performance improvement in system load times.
  • Participated in Agile sprints, delivering Tableau 2 weeks ahead of schedule while maintaining adherence to quality standards.
  • Collaborated with cross-functional teams to develop a new UI module, improving user interaction satisfaction by 72%, as measured by customer surveys.
  • Liaised with third-party vendors to integrate advanced features, decreasing time to deploy new functionality by 16 weeks.
  • Developed wireframes and prototypes that informed prototype testing, reducing design iteration cycles by 2 rounds.

Affiliations

  • Freemason
  • FreeCodeCamp Contributor for Open-Source Projects
  • Lambda School Alumni Network
  • Toastmasters
  • Google Developer Groups (GDG) – Participating Member
  • International Association of Administrative Professionals
  • UXPA International (User Experience Professionals Association)
  • Association of Information Technology Professionals
  • Jaycees
  • American Marketing Association

Certifications

  • Oracle Cloud Infrastructure Developer Associate
  • Amazon Web Services (AWS) Developer - Associate
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Business Analysis Professional (CBAP)
  • React Native Developer Certification – Udemy 2015
  • Microsoft Certified: Power Platform App Maker Associate
  • Professional Agile Leadership (PAL I) - Meridian
  • Certified Information Privacy Professional (CIPP/US) - Vantage
  • Certified Application Security Engineer (CASE) – .NET 2017
  • Professional Scrum Master I (PSM I) - Vantage

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