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Skills

  • Team building
  • Aftermarket Sales Expansion
  • Budgeting and forecasting
  • Competitive market analysis
  • Process improvement
  • Issue resolution
  • Staff training and development
  • First Aid/CPR
  • Customer service
  • Project organization

Work Experiences

  • Researched and implemented new strategies to expand the company's operations and customer base.
  • Increased market penetration and sales figures by 14% by leveraging supplier relationships and personally overseeing negotiations.
  • Presided over partner meetings to facilitate discussion of issues critical to the firm's operations, keeping the conversation on track and moving at a rapid pace.
  • Increased profitability by utilizing marketing and sales strategies to build pipelines.
  • Initiated new product launch sales and marketing plans, including developing sales, distribution, and media strategies.
  • Met established KPIs for the company, regional team, and individual performance through teamwork and customer focus.
  • Oversaw the work of an efficient administrative team responsible for maintaining accurate sales, inventory, and order records.
  • Increased retail sales volume in my assigned territory by 5% through strategic budgeting and product promotion.
  • Used SEO strategies to create and launch marketing campaigns like initiative, standard, and category packages.
  • Revenue models, process flows, operations support, and customer engagement strategies were all under my control.

Summaries

  • Partner, Automobile Sales is a multi-talented Partner, Automobile Sales who is consistently rewarded for planning and operational improvements.
  • By effectively determining and meeting customer needs, implementing price models, and optimizing inventory control procedures, the network is expanded.
  • Partner with exceptional talent who is well-known for his attention to detail and quality control.
  • Expert in boosting revenue and sales while increasing productivity and customer satisfaction.
  • Driven and visionary change manager committed to continuous business improvement with a focus on increasing revenue and streamlining operations.
  • By providing support and attentive service, I am diligent in building and retaining accounts.
  • To achieve market penetration, expertise in marketing strategies, product promotion, and merchandising is required.
  • Highly capable of successfully resolving a wide range of issues.
  • Partner, Automobile Sales with 18 years of experience in Miscellaneous who is detail-oriented.
  • Clear understanding of budget management and quality assurance as well as vendor management training.

Accomplishments

  • Designed and delivered training programs for junior sales associates, improving customer satisfaction rates by 62%.
  • Documented and resolved process which led to system.
  • Developed and implemented a new contract negotiation process, shortening deal finalization times by 36% and improving deal closure rates.
  • Enabled dealership to secure repeat business by maintaining a customer retention rate of 37%, fostering long-term client relationships.
  • Successfully managed dealership acquisition due diligence, facilitating a seamless transition that generated an additional $7 in annual revenue.
  • Achieved PMP in Advanced Automotive Sales Techniques, enhancing the dealership’s reputation for quality service.
  • Proactively drove cross-functional collaboration between the sales department and service teams, increasing return customer rates by 57%.
  • Guided clients through the financing process, securing partnerships with 5 major lenders and increasing financing penetration by 65%.
  • Led the integration of flexible lease programs, which captured 71% of the market share from competitors in the first one year.
  • Introduced eco-friendly electric vehicles to the product line-up, which contributed to a 51% growth in environmentally conscious client segments.

Affiliations

  • National Independent Automobile Dealers Association (NIADA)
  • Certified Strategic Planning Professional (CSPP)
  • Marketing Research Association (MRA)
  • Association of Finance and Insurance Professionals (AFIP)
  • American Society of Safety Professionals
  • Freemason
  • Automotive Service Excellence (ASE) Certification
  • American Marketing Association (AMA)
  • Auto Sales & Management Training Association (AS&MTA)
  • Certified Professional in Inventory Management (CPIM)

Certifications

  • Dealer Principal Executive Certification by Automotive Management Institute (AMI)
  • Digital Retailing Specialist Certification by Auto University 2017
  • Certified Automotive Fleet Specialist (CAFS) by NAFA Fleet Management Association 2017
  • Certified Business Relationship Manager (CBRM) by Business Relationship Management Institute
  • Dealer Sales Consulting Certified Professional (DSCCP) by process
  • ServSafe
  • Lean Six Sigma Green Belt Certification by Summit Group
  • Certified Automotive B2B Sales Strategist (CABSS) 2016
  • Project Management Professional (PMP) by process
  • Certified Automotive Finance Manager (CAFM) by Automotive Training Institute 2016

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