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Skills

  • Victim advocacy
  • Excellent conflict resolution abilities
  • Weather prediction
  • Conflict resolution skill
  • Business consultant
  • Mayer Johnson picturboard master
  • Predictive Data Modeling
  • Conflict resolution proficiency
  • Conflict deescalation
  • Standard law

Work Experiences

  • Designed virtualization strategies for procedure, resulting in a 34% decrease in hardware costs.
  • Achieved results during Qmethod 2016.
  • Assisted Vantage in hardware migration leading to a 54% improvement in system performance and stability.
  • Assessed IT infrastructure of Boston-based organizations.
  • Achieved an average reduction in process time by three years.
  • Achieved savings across 15 departments.
  • Developed a 12-year roadmap.
  • Saved $5 by putting in place cost-cutting measures that addressed long-standing issues.
  • Conducted vendor negotiations for IT services, saving the company $11 over 6 months.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved zero violations during audits.
  • Costs were consistently reduced while profits were increased.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Accomplished in developing security protocols.
  • Strengths in vendor management and risk assessment backed up by Miscellaneous training.
  • ICT Consultant with 5 years of successful workflow optimization and data analysis experience.
  • Collaborated with executive teams.
  • ICT Consultant is a multi-talented ICT Consultant who is consistently rewarded for planning and operational improvements.
  • Collaborated with executive teams to overhaul digital strategies, resulting in increased process efficiency by 85% across core operations.

Accomplishments

  • Automated system backups and disaster recovery processes, reducing manual intervention time by 58%, while improving overall system resilience.
  • Implemented resource-monitoring protocols to identify performance bottlenecks, reducing downtime in critical IT services by 54%.
  • Integrated disaster recovery programs, including simulations, enabling Cedar Works to restore mission-critical systems within several months of system failure.
  • Collaborated with cross-functional teams to deploy a cybersecurity strategy that reduced data breaches by 71%.
  • Standardized security protocols across cloud and on-premise platforms, reducing potential data breach points by 37%.
  • Led a remote IT team across 6 regions to optimize cross-platform integrations for Power BI, achieving a 8/10 client satisfaction score.
  • Facilitated training programs on cyber threat detection and response, equipping 2 employees with necessary skills to safeguard business assets.
  • Provided in-depth cybersecurity risk assessments to 14 clients, resulting in a 27% reduction of potential vulnerabilities.
  • Successfully implemented Agile project management methodologies, reducing deployment time by 72% for standard, enhancing system reliability.
  • Directed the implementation of ITIL-based service management processes, leading to a 44% reduction in critical incidents.

Affiliations

  • International Society for Technology in Education (ISTE)
  • Global IT Professionals Association (GIPA)
  • International Telecommunication Union (ITU)
  • IT Service Management Forum (itSMF)
  • American Medical Informatics Association
  • Information Systems Audit and Control Association (ISACA)
  • Lions Club
  • International Association for Computer Information Systems (IACIS)
  • Rotary International
  • Network Professionals Association (NPA)

Certifications

  • TOGAF 9 Certification
  • Apple Certified Associate (ACA)
  • Certified in Governance of Enterprise IT (CGEIT)
  • Google Certified Professional Cloud Architect
  • Cisco Certified Network Professional (CCNP)
  • SHRM Certified Professional (SHRM-CP)
  • Certified ScrumMaster (CSM)
  • Project Management Professional (PMP)
  • CompTIA A+ Technician
  • Certified Business Analysis Professional (CBAP)

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