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Skills

  • Mentoring and coaching junior trainers
  • Skills gap analysis
  • Workshop coordination
  • Learning Management System (LMS) administration
  • Continuous learning curriculum creation
  • Training program development
  • Employee Engagement Strategies
  • Cross-functional collaboration
  • Human Resources Collaboration
  • Relationship development

Work Experiences

  • Achieved a 59% improvement in team management skills.
  • Achieved results within 2020.
  • Achieved a 32% improvement in collaboration.
  • Coached a management team of 13 employees on fostering high-performance teams, which resulted in a 58% improvement in team output.
  • Boosted accuracy in client interactions by 40%.
  • Served as a liaison between executives and entry-level employees, facilitating smooth communication and ensuring that metric was achieved.
  • Achieved results within the first 6 months.
  • Achieved industry-recognized certifications such as Six Sigma.
  • Addressed scalability challenges.
  • Conducted continuous training program audits, identifying improvement areas that reduced redundancy and improved course completion rates by 47%.

Summaries

  • Achieved a 56% improvement in employee learning retention rates.
  • Proven leader capable of making difficult decisions and guiding businesses to long-term success.
  • Costs were consistently reduced while profits were increased.
  • Motivational Training Specialist eager to create effective training plans that meet the changing needs of the company and its employees.
  • Strengths in cross-functional collaboration and process improvement backed up by Education and Training training.
  • Accomplished in developing tailored sales training programs, leading to a 79% increase in sales revenue for SAP. Skilled in aligning learning objectives with business outcomes for measurable success.
  • Achieved a 77% reduction in compliance violations.
  • Looking for new professional opportunities that will allow me to advance.
  • Achieved a 21% retention rate via an entirely virtual platform.
  • Training Specialist with extensive experience planning and implementing onsite and remote training programs.

Accomplishments

  • Developed a best practice training feedback loop, resulting in an iterative improvement process and a 74% increase in participant satisfaction on post-training surveys.
  • Implemented engaging webinar series for dispersed teams, with attendance averaging 41% across process regions and a 58% knowledge retention increase.
  • Developed and delivered customized corporate training programs for Education and Training sales teams, leading to a 70% increase in quarterly revenue within two years.
  • Collaborated with team of 13 in the development of method.
  • Incorporated performance metrics into training programs, yielding a 65% increase in measurable improvements in employee outputs post-training.
  • Integrated new Jira tools in training sessions that improved task completion times for attendees by 27%.
  • Designed and implemented a mentorship training framework that improved new hire retention by 75% over the past year.
  • Collaborated with sales management to build a new product training curriculum that decreased time to first sale by 54%.
  • Continuous evaluation and redesign of sales training modules led to a 35% rise in participant satisfaction scores year over year.
  • Co-developed a nationwide training rollout achieving 52% of target KPIs, enhancing overall team performance across 18 locations.

Affiliations

  • International Association of Administrative Professionals
  • Freemason
  • Talent Development Reporting Principles (TDRp) Initiative
  • National Association of Workforce Development Professionals (NAWDP)
  • National Career Development Association (NCDA)
  • American Society of Safety Professionals
  • European Association for Research on Learning and Instruction (EARLI)
  • Society of Human Resource Management
  • Association for Applied and Therapeutic Humor (AATH)
  • National Speakers Association (NSA)

Certifications

  • Certified Knowledge Manager (CKM) from Summit Group
  • Salesforce
  • CompTIA Network+
  • Certified Sales Enablement Specialist - Sales Enablement Society
  • Certificate of Excellence in Training (CET) - method
  • Associate Professional in Talent Development (APTD) - procedure
  • CompTIA A+ Technician
  • SHRM Certified Professional (SHRM-CP) - Society for Human Resource Management
  • Certified in Training Management (CTM) from Ironclad Systems
  • Kirkpatrick Four Levels® Evaluation Certification - standard

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