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Skills

  • Cake photography for portfolio or marketing
  • Loss minimization
  • Organization
  • Operational improvement
  • Custom tools and template usage
  • MS Office
  • Advanced sugar artistry
  • Project organization
  • Fondant sculpting techniques
  • Customer satisfaction improvement

Work Experiences

  • Was responsible for establishing and maintaining positive vendor relationships.
  • Produced consistently high-quality baked goods by carefully mixing, dividing, shaping, and proofing.
  • Recruited, hired, and trained a team of productive, hardworking employees.
  • Increased weekly production of standard items by 10%, resulting in an increase in sales of 5%.
  • Collaborated closely with local vendors to incorporate fresh, locally-sourced ingredients into specialty cakes, resulting in partnerships worth $8.
  • Became a Certified Master Cake Decorator in 2022, enhancing the portfolio of services offered to include Jira and luxury-tier cakes.
  • Provided professional and effective customer service to 17 bakery customers every day.
  • Achieved Outstanding Service Award recognition.
  • Collaborated with customers to design custom cakes.
  • Achieved the company’s highest sales month.

Summaries

  • Achieved a 31% reduction in customer wait times for cake delivery by implementing a highly-efficient workflow and tracking system.
  • Lead Cake Decorator is a multi-talented Lead Cake Decorator who is consistently rewarded for planning and operational improvements.
  • Award-winning cake decorator known for elevating brand visibility by collaborating with event planners to create memorable and visually stunning cakes.
  • Boosted team morale by implementing training and skill-sharing workshops, resulting in a 45% improvement in employee productivity and collaboration.
  • I oversaw a team of 6 bakers who produced over 3 different products and served 10 customers on a daily basis.
  • Baker with a passion for authentic and delectable French pastries and desserts.
  • Lead Cake Decorator with 11 years of successful budget management and cross-functional collaboration experience.
  • Achieved a 31% boost in client referrals.
  • Strengths in strategic planning and data analysis backed up by Manufacturing and Production training.
  • Extensive knowledge of traditional techniques and a wide range of recipes.

Accomplishments

  • Implemented a quality control system that reduced design errors by 48%, creating more consistent results that met client expectations.
  • Trained junior team members on advanced piping and fondant techniques, reducing decorator onboarding time from 4 weeks to 16 weeks.
  • Collaborated with team of 6 in the development of method.
  • Managed multilingual customer interactions, improving customer retention, and expanding the client base by catering to diverse demographics.
  • Developed a new pricing model for custom cakes that increased profit margins by 21% while offering competitive rates to clients.
  • Assisted in planning and executing large-scale cake installations for public events, ensuring timely execution and a 59% overall satisfaction rating.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Designed a new line of seasonal cakes, resulting in a 48% rise in holiday sales and positive customer feedback.
  • Created innovative designs based on emerging market trends, resulting in an 53% increase in high-end, themed cake orders.
  • Reduced overall production costs by 62% by optimizing workflow and incorporating less wasteful decorating practices.

Affiliations

  • International Cake Exploration Societé (ICES)
  • International Association of Culinary Professionals (IACP)
  • International Council of Nurses
  • National Pastry Team Championship Participant
  • Wedding and Event Cake Designers Society
  • Institute of Baking and Cake Decorating Arts
  • Certified Master Sugar Artist Member
  • Lions Club
  • International Pastry Art and Design Society (IPADS)
  • Society of Artisan Bakers

Certifications

  • Commercial Cake Design & Decoration Certification from program (2020)
  • Wedding Cake Specialist Certification by program (2024)
  • Advanced Buttercream Artistry by standard (2022)
  • Airbrush Cake Design Specialist Certification by Vantage (2021)
  • Salesforce
  • Chocolate Plastic and Modeling Certification by standard (2016)
  • Master Sugar Artist Certification by the National Association of Sugar Artists (NASA)
  • Advanced Edible Art Techniques Certification from framework (2017)
  • CompTIA Security+
  • Microsoft Certified Systems Engineer (MCSE)

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