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Skills

  • Team management
  • Contract negotiation/review/drafting
  • Sponsorship development
  • Problem resolution
  • MS Office
  • Client-focused
  • Vendor and contract negotiations
  • Business Development
  • Events logistics management
  • Multi-Task Management

Work Experiences

  • Achieved a value of $12.
  • Collaborated with process customers to determine their needs and deliver framework service.
  • Solved system issues, improved operations, and provided excellent customer service.
  • Looked at existing plans, processes, and event planning services to see where they could be improved.
  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
  • Achieved 49% cost-savings.
  • Double-checked the data's accuracy and integrity.
  • Achieved 75% of target for 2022.
  • Answered an average of 14 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Within Marketing and Communications, senior Event Sales Manager and outstanding performer in team leadership and client relations.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Professional with 18 years of progressive experience in the field who is highly organized and detail-oriented.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Eager to contribute my skills and experience to a growing company.
  • Costs were consistently reduced while profits were increased.
  • Fastidious Event Sales Manager with over 10 years of experience to contribute to a growing company.
  • Dynamic communicator who consistently outperforms company goals and expectations.

Accomplishments

  • Implemented a CRM system that streamlined lead tracking and client follow-up, reducing response time by 24% and increasing pipeline efficiency.
  • Captured high-profile corporate accounts through targeted sales strategies and personalized approach, increasing key account revenue by 34%.
  • Collaborated with marketing teams to create client-facing materials, driving interest for new product launches and increasing sales conversion by 39%.
  • Introduced new customer relationship management (CRM) functionality, which improved pipeline forecasting accuracy by 28%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Created a client retention program that improved repeat event business by 76% over 2015.
  • Led high-stakes contract negotiations with national vendors which reduced event preparation lead times by 9 days, improving firm profitability.
  • Resolved product issue through consumer testing.
  • Sourced exclusive contracts with luxury venues, attracting high-spending corporate clients and increasing premium service sales by 73%.
  • Partnered with marketing on branded event campaigns that raised awareness in targeted industries and generated 31% more qualified leads.

Affiliations

  • American Hotel & Lodging Association (AHLA) - Assisted in driving effective guest-targeted event sales initiatives.
  • Hospitality Sales & Marketing Association International (HSMAI) - Expanded knowledge on hospitality-based sales strategies through this membership.
  • EventUp Conference Attendance 2022 - Garnered insights into the latest innovative event sales models.
  • Business Network International (BNI) - Participated in this referral organization to generate event sales leads and new bookings.
  • Rotary International
  • Professional Convention Management Association (PCMA) - Active member contributing to sales and event management discussions.
  • Certified Meeting Professional (CMP) - Awarded certification that underscores a commitment to professional excellence in event management.
  • Event Planners Association - Collaborated with planners to enhance cross-functional teamwork in client event success.
  • Event Leadership Institute (ELI) - Regular course participant, advancing skills in strategic sales for exclusive client events.
  • International Special Events Society (ISES) - Leveraged educational resources and conferences to augment event sales performance.

Certifications

  • Certificate in Hotel Industry Analytics (CHIA)
  • Certified Business Analysis Professional (CBAP)
  • Certification in Vendor Management - Northwind
  • Google Analytics Individual Qualification (GAIQ)
  • Certified Sales Executive (CSE) - 2021
  • Certified Revenue Management Executive (CRME)
  • Digital Event Strategist (DES) Certification
  • Certified Hospitality Sales Professional (CHSP)
  • Google Certified Professional Cloud Architect
  • Certified Trade Show Marketer (CTSM)

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