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Skills

  • HIPAA education
  • Conflict resolution
  • OSHA safety expert
  • Data Management
  • Pricing tool development
  • Report writing
  • Evaluations
  • Dinner service planning
  • Family advocacy
  • Data analysis

Work Experiences

  • Raised the stakes.
  • Managed
  • Solved system issues, improved operations, and provided excellent customer service.
  • Got better.
  • Guided
  • Had planned ahead.
  • Prepared routine legal correspondence and memoranda for attorney partners.
  • Saved $15 by putting in place cost-cutting measures that addressed long-standing issues.
  • Worked with the parts department to get the parts I needed.
  • Installed, tested, and maintained alarm systems to ensure that they worked properly.

Summaries

  • Successful in advocating for the needs of patients and obtaining quick diagnoses.
  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.
  • Articulate
  • I worked on films that screened at Asians on Film Festival, Boston International Film Festival, Tri-Cities Fantastic Fest, and Mile High Horror Film Festival, among others.
  • Registered Nurse with 4 years of experience in critical care.
  • Expertise in overseeing product development from concept to completion, including packaging design, marketing, and promotional materials.
  • Versatile
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.

Accomplishments

  • Reduced departmental overtime by 59% through efficient scheduling and proactive workload management.
  • Increased sales 9% over 18 months.
  • Conducted risk assessment and mitigation for infection control, reducing healthcare-associated infections (HAIs) by 40% within several months.
  • Designed and implemented new nursing policies based on evidence-based practices, improving overall patient safety by 76%.
  • Directed emergency preparedness training, leading a 11-bed hospital unit to successfully pass initiative reviews.
  • Collaborated with team of 6 in the development of procedure.
  • Coordinated the acquisition and deployment of vital medical supplies during a resource shortage, ensuring no disruption to critical patient services.
  • Implemented flexible shift scheduling system, leading to a 62% boost in staff engagement scores.
  • Collaborated with human resources to reduce staff turnover by 26% and improve long-term retention through effective onboarding and engagement strategies.
  • Documented and resolved initiative which led to metric.

Affiliations

  • Project Management Institute
  • Healthcare Financial Management Association (HFMA) Nursing Advisory Panel
  • American Society of Safety Professionals
  • Lions Club
  • International Council of Nurses
  • Emergency Nurses Association (ENA)
  • Sigma Theta Tau International Honor Society of Nursing
  • National Council of State Boards of Nursing (NCSBN)
  • Rotary International
  • Nurse-Family Partnership Leadership

Certifications

  • Master of Science in Nursing (MSN) system
  • Certified Medical-Surgical Registered Nurse (CMSRN) program
  • Certified Emergency Nurse (CEN) system
  • CompTIA Security+
  • Certified in Executive Nursing Practice (CENP) - American Organization for Nursing Leadership
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Case Manager (CCM) – Commission for Case Manager Certification
  • Certified Hospital Administrator (CHA) metric
  • Patient Safety Certificate category
  • Electronic Health Record (EHR) Certification framework

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