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Skills

  • Buyer contracts
  • Client-oriented
  • Team management
  • Marketing and advertising
  • Property tours and inspections
  • Certified HAFA Specialist (CHS)
  • AMSI
  • Project organization
  • Business Development
  • Customer service-oriented

Work Experiences

  • Prepared and organized documents for co-op board interviews.
  • Created and maintained reporting and tracking systems for PHAS indicators.
  • Kept track of mortgage rates and other real estate news on a regular basis.
  • Assessed properties, gathered information, and wrote reports about my findings for submission to Residential Property Manager every 6 months.
  • Collaborated with clients to obtain the necessary loans, inspections, and credit reports.
  • Cold calls and referrals helped me generate listings for both sales and rental properties.
  • Created virtual tours of homes that were for sale, giving potential buyers more information about the properties.
  • Converted prospects into closed sales for clients all over Denver.
  • Set up appointments for showings of marketed properties.
  • Explained the sales, construction, and warranty processes to the home buyer.

Summaries

  • Effective at maintaining a consistent balance between tenants' rights and business objectives in order to meet financial targets.
  • Successful Real Estate Agent with experience evaluating and marketing investment properties through large-scale open houses, comparable property analysis, and short sale and foreclosure statistics to achieve the best possible financial return for the client.
  • Field professional who is meticulous, well-organized, and decisive in cultivating and deepening productive relationships with owners, companies, and agency representatives.
  • Inspections are organized, issues are resolved, and quality assurance is delivered.
  • In stressful situations, maintains a calm and professional demeanor.
  • Property manager and licensed real estate professional with 7 years of industry experience.
  • Oversee all aspects of program buildings' operations, including developing positive tenant relationships, managing office operations, and coordinating maintenance.
  • Multi-million dollar producer and commissioned Real Estate Broker with extensive experience in sales presentations, marketing, and negotiations.
  • Motivated real estate professional with experience managing the development and execution of representation contracts, purchase agreements, closing statements, deeds, and leases.
  • Dedicated sales and marketing professional with a track record of exceeding goals, retaining customers, and maintaining a strong customer satisfaction reputation.

Accomplishments

  • Led marketing initiatives for vacant properties, reducing average vacancy time by 15 weeks and securing long-term lease agreements.
  • Assumed full responsibility for the timely completion of property renovations, meeting crucial deadlines and increasing rental rates by 53%.
  • Developed detailed monthly financial reports, accurately forecasting expenses and contributing to property profitability improvements of 53% over 4 years.
  • Introduced energy-efficient building upgrades, cutting utilities expenses by 56% and creating an environmentally sustainable community.
  • Successfully managed a portfolio of 4 residential properties, consistently achieving 56% occupancy and ensuring full regulatory compliance.
  • Reduced tenant turnover rate by 55% within 8 years through improved tenant relationships, rapid response times, and proactive property maintenance.
  • Successfully handled the eviction process for 9 tenants, ensuring full legal adherence and minimal disruption to property operations.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Authored and implemented a new tenant onboarding process that reduced move-in times by 6 days and significantly improved first impressions.
  • Assisted with budgeting and expense forecasting for multi-family properties, realizing a 35% savings across utility expenditures.

Affiliations

  • American Apartment Owners Association (AAOA)
  • Certified Property Manager (CPM) Certification from IREM
  • American Medical Informatics Association
  • Licensed Property Manager through Texas Board
  • National Association of Residential Property Managers (NARPM)
  • Association for Supply Chain Management (APICS)
  • Rotary International
  • International Council of Nurses
  • Real Estate InvestHER Community
  • Society for Human Resource Management (SHRM) – Property Management Focus Group

Certifications

  • Real Estate License - framework Real Estate Division
  • Salesforce
  • Certified Professional Maintenance Manager (CPMM) - Cedar Works
  • Fire Safety Compliance Certification - program
  • Certified Apartment Manager (CAM) - metric
  • Cisco Certified Network Associate (CCNA)
  • Apple Certified Associate (ACA)
  • Affordable Housing Property Manager Certification - Housing Credit Certified Professional (HCCP)
  • Certified Business Analysis Professional (CBAP)
  • Certified Manager of Community Associations (CMCA) - Community Associations Institute (CAI)

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