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Skills

  • Budget management for strategic projects
  • Competitive intelligence gathering
  • First Aid/CPR
  • Inbound and outbound calls
  • Process improvement
  • Change management methodologies
  • Organization
  • Risk mitigation planning
  • Business operations
  • Executive-level reporting

Work Experiences

  • Delivered information from a script about surveys for an on-demand phone project assignment.
  • Addressed concerns directly.
  • Analyzed post-project feedback.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Co-authored detailed post-project assessments.
  • Channeled project debrief insights into training programs that improved team performance across compliance by 43% over three years.
  • Automated the data entry sequence.
  • Saved $5 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved recognition for operational excellence.
  • Collaborated with initiative customers to determine their needs and deliver program service.

Summaries

  • Adept in using debrief findings to enhance business strategy.
  • Conducted comprehensive post-action reviews.
  • Achieved high impact organizational improvements by synthesizing debrief insights into comprehensive reports. Known for driving measurable cost reductions totaling $6 through risk-averse planning and enhanced team communication.
  • Achieved high impact organizational improvements.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Adept at fostering an open and collaborative post-project debrief culture across teams. Generated feedback that improved overall communication, reduced operational silos, and advanced team alignment with business objectives.
  • Achieved up to 39% efficiencies in operations.
  • Aligned outcomes with business goals.
  • Competitive intelligence expert with a successful history of translating debrief findings into actionable business strategies. Oversaw 9 debriefing workshops yearly, driving a 85% increase in interdepartmental efficiency.
  • Organized and meticulous, with the ability to manage multiple tasks at the same time.

Accomplishments

  • Improved post-milestone reflection efficiency by 51%, enabling quicker internal alignment on future actions.
  • Leveraged confidential debriefs to resolve internal conflict and enhance team productivity by 16% over the course of 6 months.
  • Published and championed an internal debrief manual, empowering teams with insights that optimized resource allocation by 52%.
  • Led cross-functional post-project debriefs after category to identify inefficiencies, resulting in a 47% improvement in operational execution.
  • Created tailored debriefing reports that highlighted key performance indicators, driving efficiency improvements of 72%.
  • Developed and delivered debrief findings to senior leadership, influencing strategic decisions and reducing costs by $11.
  • Architected a company-wide debrief program that reduced repetitive errors by 25%, directly impacting bottom-line results.
  • Documented and resolved metric which led to framework.
  • Synthesized complex post-mission data and distilled them into intuitive reports, leading to a 47% increase in actionable intelligence applied to future operations.
  • Mentored a team of 4 in systematically applying debrief results, improving project completion rates by 57%.

Affiliations

  • Toastmasters
  • Association for Talent Development (ATD)
  • American Marketing Association
  • Rotary International
  • Council of Supply Chain Management Professionals (CSCMP)
  • Defense Intelligence Agency Alumni Association
  • National Association of Corporate Directors (NACD)
  • Security Industry Association (SIA)
  • American Society of Safety Professionals
  • Jaycees

Certifications

  • Certified Change Management Professional (CCMP)
  • Project Management Institute (PMI) Project Management Professional (PMP)
  • International Association of People & Performance Development (IAPPD) Certified Debriefing Practitioner
  • Human Factors Analysis & Classification System (HFACS) Practitioner Certification
  • CompTIA Security+
  • Salesforce
  • Microsoft Certified Systems Engineer (MCSE)
  • Certificate in Advanced Organizational Leadership Analytics, method
  • Certified in the Governance of Enterprise IT (CGEIT)
  • First Aid/CPR Certified

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