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Skills

  • Contract negotiation
  • Building operations
  • Property tours and inspections
  • Digital analytics tools for real estate
  • Time management
  • Collaborative problem-solving
  • Communications
  • Metric equipment
  • Operational improvement
  • Leasing and sales

Work Experiences

  • Promptly and appropriately handled tenant complaints, bringing in repairmen and other support services as needed.
  • Evaluated and recommended changes in rental pricing strategies to stay competitive in the market.
  • Verified their income, assets, and expenses and completed a file tracking sheet for each applicant.
  • Reduced vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans, and tenant outreach programs.
  • Wrote specifications, solicited bids, and approved subcontracts for building services.
  • Created and maintained a list of available properties for commercial and industrial use that met a variety of needs and budgets.
  • Addressed resident concerns proactively.
  • Ensured that rent collections were received on time and that they were reconciled in accordance with landlord and resident statutes.
  • Actively participated in industry networking events.
  • Analyzed annual leasing forecasts.

Summaries

  • Brings 16 years of relevant experience to the Senior Leasing Professional position.
  • Effective at maintaining a consistent balance between tenants' rights and business objectives in order to meet financial targets.
  • Clear understanding of cross-functional collaboration and process improvement as well as workflow optimization training.
  • Senior Leasing Professional is a hardworking Senior Leasing Professional with a track record of running cost-effective, financially sound property operations.
  • Achieved 75% occupancy rate.
  • Senior Leasing Professional who is communicative and has excellent customer service and risk assessment skills.
  • Adept at minimizing vacancy costs.
  • Recognized on a regular basis for outstanding performance and contributions to the Real Estate industry's success.
  • Inspections are organized, issues are resolved, and process improvement is delivered.
  • Achieved results within two years.

Accomplishments

  • Trained a team of 6 leasing professionals, resulting in a 63% improvement in lease conversions in two years.
  • Fostered strong tenant relationships through proactive communication, resulting in a 15% increase in lease renewals.
  • Worked cross-functionally with legal teams to ensure 100% compliance with local leasing regulations for framework in Atlanta.
  • Documented and resolved initiative which led to standard.
  • Increased online traffic to property listings by 70% after leading a social media and SEO overhaul for leasing websites.
  • Achieved 60% reduction in vacancy rates by implementing data-driven marketing strategies and tenant engagement initiatives.
  • Implemented a tenant referral incentive plan that increased lease renewals by 78% year-over-year.
  • Reduced tenant turnover by 17% through personalized tenant engagement and retention programs.
  • Designed and launched a comprehensive training program for leasing agents, decreasing agent onboarding time by 83%.
  • Developed a new pricing strategy based on local market trend analysis, increasing monthly rental revenue by 30%.

Affiliations

  • Tenant Retention Roundtable (TRR)
  • Association of Lease and Title Analysts (ALTA)
  • Building Owners and Managers Association (BOMA)
  • Society of Women Engineers
  • Association for Supply Chain Management (APICS)
  • Urban Land Institute (ULI)
  • Licensed Real Estate Agent, Ohio
  • American Marketing Association
  • Women in Real Estate (WIRE)
  • International Council of Nurses

Certifications

  • Affordable Housing Certification (AHC) - National Affordable Housing Management Association
  • Google Certified Professional Cloud Architect
  • Apple Certified Associate (ACA)
  • Certified Property Manager (CPM) - system
  • Certified Credit Compliance Professional (C3P) - Spectrum Seminars
  • SHRM Certified Professional (SHRM-CP)
  • Certified Advanced Leasing Specialist (CLS) - National Association of Realtors
  • Real Estate Investment Certificate (REIC) - Northwind
  • CAMT+E Designation (Certificate for Maintenance Technicians, including Electrical) - National Apartment Association
  • Certified Apartment Leasing Professional (CALP) - National Apartment Association

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