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Skills

  • Effective Collaboration with External Contractors
  • Emergency evacuation protocols
  • Effective parent-teacher communication
  • Team management
  • Category equipment
  • Business operations
  • Maintaining a Clean and Safe Bus Environment
  • Positive Parent Feedback Management
  • Driver Safety Training and Compliance
  • GPS and route planning

Work Experiences

  • Based on real-time route evaluations.
  • Championed the use of bus communication systems, which allowed coordinated actions in real-time situations involving missing students or route deviations, improving safety 62%.
  • Addressed missing students and route deviations.
  • Accommodated required equipment for students with multiple disabilities.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Achieved 9 consecutive years of perfect attendance, maintaining dependable and consistent service for families and students.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Addressed route adjustments for students.
  • Considered specific student needs.
  • Achieved a 35% compliance rate.

Summaries

  • Achieved a reduction of 61%.
  • Collaborative driver known for working closely with school administration.
  • Achieved exit within the past year seconds.
  • Collaborates with special education professionals.
  • Built and maintained open communication channels.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Accommodated specific needs to meet ADA standards.
  • Accounts for weather conditions, special events, and traffic.
  • Achieved a 35% compliance rate during safety checks.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Designed tailored transportation solutions for students with emotional challenges, recognized provincially for improving onboard behavior by 55%.
  • Introduced flexible bus route adaptations for inclement weather, ensuring all children arrived on time without compromising safety over 6 months.
  • Reduced the number of disruptive incidents onboard by 48% over several months, resulting in a more positive experience for all passengers.
  • Trained staff members on emergency evacuation protocols specifically designed for students with special needs, resulting in 21% faster evacuation times during drills.
  • Reduced vehicle downtime by coordinating preventative maintenance with external contractors, aligning with standard operational targets.
  • Achieved a 52% reduction in safety-related tickets after proactively enforcing routine vehicle and mechanical checks across all assigned routes.
  • Utilized conflict resolution techniques to effectively address behavioral challenges, decreasing transit disruptions by 68%.
  • Successfully communicated daily schedule changes, ensuring parents and staff were promptly informed, leading to a 65% improvement in satisfaction ratings.
  • Documented and resolved program which led to procedure.
  • Increased driver safety compliance by 77% through the successful execution of safety seminars for peers.

Affiliations

  • State Department of Education - School Bus Driver Safety Certification
  • First Aid & CPR Training - Annual Recertification (American Red Cross)
  • Council of Parent Attorneys and Advocates - Special Needs Transportation
  • Jaycees
  • National Association of Special Education Teachers (NASET) - Transportation Planning Section
  • Emergency Medical Training for Drivers Certification 2018
  • Special Education Collaborative Transportation Membership
  • State School Bus Driver's Safety Summit Yearly Attendee
  • American Society of Safety Professionals
  • Safe Routes to School Coalition Member

Certifications

  • Trauma-Informed Care Training - Summit Group
  • Project Management Professional (PMP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Commercial Driver's License (CDL) with S and P Endorsements - Georgia Department of Transportation
  • Certified Transportation Supervisor (CTS) - National School Transportation Association (NSTA)
  • CompTIA A+ Technician
  • Nonviolent Crisis Intervention (NCI) Certification - Crisis Prevention Institute (CPI)
  • Transportation of Individuals with Disabilities Training - Federal Transit Administration (FTA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Defensive Driving Certification - National Safety Council (NSC)

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