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Skills

  • Operational improvement
  • Driver Safety Training and Compliance
  • Conflict Resolution for Children
  • Safe driver training
  • Process improvement
  • Team management
  • CPR and First Aid certification
  • Commercial driving
  • Business operations
  • Vehicle inspections

Work Experiences

  • Achieved positive outcomes for students.
  • Collaborated with system customers to determine their needs and deliver process service.
  • Attended advanced training programs.
  • Answered 3 calls per 6 months to help customers with their questions and concerns.
  • Championed the use of bus communication systems.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved optimal route planning.
  • Assisted in evaluating new stop locations based on accessibility needs, improving route viability for students with disabilities in Austin district.
  • Conducted daily checks on over 12 students.
  • Award-winning safety record.

Summaries

  • Achieved a 59% satisfaction rate.
  • Achieved exit within the past year seconds.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Award-winning Special Education Bus Driver.
  • Collaborated with parents and school staff.
  • Collaborates with special education professionals.
  • Strengths in project management and performance reporting backed up by Miscellaneous training.
  • Managed and mentored newer drivers and transported numerous students on daily routes and field trips in a suburban school district.
  • Collaborates seamlessly with special education professionals, ensuring proper management of assistive devices and medical equipment to meet each student's individual needs.
  • Built and maintained open communication channels.

Accomplishments

  • Reduced student disruptions during transport by 21% through proactive behavioral management and route adjustments.
  • Maintained accurate and detailed logs of daily operations, improving administrative reporting speed by 23%.
  • Oversaw smooth transitions between bus aides and drivers during mid-shift, reducing the error rate in student hand-offs by 85%.
  • Developed specialized seating arrangements for students with behavioral challenges, contributing to a more disciplined and safe transit environment.
  • Achieved a 9% incident-free transport rate through consistent safety regulation adherence and pre-trip inspections.
  • Utilized conflict resolution techniques to effectively address behavioral challenges, decreasing transit disruptions by 68%.
  • Led a peer training program on assisting students with special needs, boosting driver confidence and compliance by 55%.
  • Increased driver safety compliance by 77% through the successful execution of safety seminars for peers.
  • Documented and resolved program which led to procedure.
  • Coordinated the safe use of hydraulic lifts for students requiring mobility support, ensuring 63% compliance with state safety protocols.

Affiliations

  • American Medical Informatics Association
  • Statewide Pupil Transportation Association
  • State Department of Education - School Bus Driver Safety Certification
  • Collaborative Transportation Management Program (CTMP) Participant
  • Emergency Medical Training for Drivers Certification 2018
  • Rotary International
  • Toastmasters
  • National Child Passenger Safety Board (NCPSB) Member
  • Freemason
  • Association for Supervision and Curriculum Development (ASCD) - Transportation Section

Certifications

  • Certified Public Accountant
  • Nonviolent Crisis Intervention (NCI) Certification - Crisis Prevention Institute (CPI)
  • Behavior Management on School Buses - National Education Association (NEA)
  • School Bus Endorsement (S Endorsement) - Oregon Department of Motor Vehicles
  • Child and School Transportation Safety Certification - Child Passenger Safety (CPS) USA
  • Specialized Safety Training for Student Transportation - Federal Motor Carrier Safety Administration (FMCSA)
  • Child Passenger Safety (CPS) Technician Certification - National Child Passenger Safety Board
  • Passenger Endorsement (P Endorsement) - Georgia Department of Motor Vehicles
  • Certified Public Accountant (CPA)
  • School Bus Evacuation and Emergency Drills Certification - Safe Bus USA

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