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Skills

  • Cost-saving Initiatives in Record Management
  • Administrative support
  • Communications
  • Customer service
  • Transcribing
  • Customer service in healthcare settings
  • Digital filing system implementation
  • Billing procedures
  • Documentation workflow automation
  • Inventory management

Work Experiences

  • Assisted in the launch of a department-wide quality improvement project, increasing patient data accuracy by 33%
  • Developed a reputation for punctuality and hard work.
  • Collected key health metrics for 14 clinics.
  • Collaborated with interdepartmental teams to optimize data-sharing protocols, enhancing communication between 3-unit facilities.
  • Collaborated with IT to resolve system issues.
  • Achieved reduction over three years.
  • Jira was delivered to customer locations by me.
  • Collaborated with IT to resolve 11 system issues related to electronic health records, improving system uptime by 26%.
  • Achieved a 41% reduction in filing time.
  • Saved money by developing functional solutions to program problems.

Summaries

  • Proficient in promoting process by leveraging data analysis and workflow optimization knowledge.
  • Student pursuing a Miscellaneous degree who is eager to contribute developed knowledge in the role of Health Information Management Assistant.
  • Active leader with excellent communication and collaboration skills.
  • Framework, method, and initiative are all available.
  • Adept at collaborating with IT to resolve over 16 EHR system issues and increasing system uptime by 29%, improving overall departmental functionality.
  • Proven track record of motivating spearheaded to achieve team, individual, and management goals.
  • Achieved a 57% increase in accuracy.
  • Ability to recognize system issues and integrate metric solutions to achieve procedure.
  • Adept at resolving departmental system issues.
  • HubSpot and Tableau experts with exceptional interpersonal skills.

Accomplishments

  • Led a data integrity audit which identified and corrected 6 critical discrepancies, resulting in improved state regulatory compliance.
  • Provided timely and secure release of health information to legal entities and insurance companies, ensuring adherence to federal privacy guidelines.
  • Provided critical support during external accreditation processes, resulting in the hospital earning President's Club for Health Information Management.
  • Implemented an automated document archiving system, resulting in a 56% reduction in record retrieval time and boosting department productivity.
  • Created detailed metrics that tracked patient information errors and improvements, guiding decision-making that reduced non-compliance rates by 33%.
  • Designed and executed a project that reduced the average time for patient record retrieval from system to program.
  • Contributed to reducing patient billing disputes by 34% through accurately coded and comprehensive health records.
  • Coordinated the secure destruction of outdated health records per Texas regulations, ensuring compliance and space efficiency.
  • Worked alongside IT teams to launch a cloud-based health records management system, enabling faster access to patient data across 6 different departments.
  • Assessed over 3 incoming patient documents for coding accuracy, improving data integrity and reducing claim rejections by 52%.

Affiliations

  • Active participant in Health Information Technology conferences hosted by metric in 2024
  • Committee Member, Regional Healthcare Information Privacy Working Group, overseeing compliance audits at method
  • Attended Digital Medical Filing Seminar presented by Brightline in 2017
  • Active Member, American Health Information Management Association (AHIMA) since 2018
  • Member, Healthcare Financial Management Association (HFMA), engaging in patient billing process workshops
  • Certified Coding Associate (CCA) specialized in patient record auditing from AHIMA
  • Volunteer Organizer, Health Informatics Career Day at system
  • Data Management Volunteer for nonprofit health clinics at Phoenix since 2019
  • Member, International Association of Privacy Professionals (IAPP) – Focused on Healthcare Data Security
  • Healthcare Data Management Certification from Vantage

Certifications

  • Cybersecurity in Healthcare Certificate Ironclad Systems 2015
  • SAP Certified Application Associate
  • American Academy of Financial Management (AAFM)
  • Certified HIPAA Privacy Security Expert (CHPSE) – 2019
  • Associate Degree in Health Information Technology – Beacon Labs
  • Healthcare Information Technology Standards Specialist – 2023
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Electronic Health Records Specialist (CEHRS) - 2017
  • Data Governance and Health Information Technology (HIT) Certificate – Northwind
  • Project Management Professional (PMP)

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