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Skills

  • Electronic Health Records (EHR) management
  • Cost-saving Initiatives in Record Management
  • Project organization
  • Operational improvement
  • Administrative support
  • RFI Scanners
  • Problem resolution
  • Planning and coordination
  • Supervision
  • Team management

Work Experiences

  • Implementing procedure process improvements increased team efficiency.
  • Used Power BI to compile data gathered from various sources.
  • Analyzed patient record trends and produced a report that contributed to 8% better compliance with state regulations.
  • All requests for medical records were entered into spreadsheets.
  • Site evaluations, customer surveys, and team audits were all things I did.
  • Increased customer satisfaction by coming up with new ways to solve problems.
  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
  • Assisted in implementing a new credentialing system.
  • Retrieved patient information and forwarded it to the appropriate parties.
  • Relayed information to the appropriate department, individual, or external location.

Summaries

  • Standard and framework have a proven track record.
  • Active leader with excellent communication and collaboration skills.
  • Achieved a 69% reduction in filing time.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Bilingual individual with a friendly demeanor and a desire to assist in any way possible.
  • Health Information Management Assistant with workflow optimization and stakeholder engagement abilities.
  • Achieved a 55% decrease in processing times.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Miscellaneous student seeking hands-on experience through an internship in stakeholder engagement.
  • Workflow optimization in framework settings and workflow optimization in vendor management settings.

Accomplishments

  • Received commendation for maintaining President's Club-winning patient data management processes, recognized for 16 years of consecutive HIPAA compliance.
  • Created detailed metrics that tracked patient information errors and improvements, guiding decision-making that reduced non-compliance rates by 33%.
  • Piloted a new medical coding system upgrade that reduced manual entry errors by 60% in the first 6 months.
  • Collaborated on a cost-reduction initiative that saved the company $126,000 annually by optimizing storage, retrieval, and security protocols for health records.
  • Served as the primary point of contact for the release of high-profile patient records, ensuring confidentiality and compliance with all relevant laws.
  • Utilized ICD-10 and CPT coding systems to accurately classify and categorize medical procedures, contributing to 29% reimbursement accuracy.
  • Assessed over 3 incoming patient documents for coding accuracy, improving data integrity and reducing claim rejections by 52%.
  • Contributed to reducing patient billing disputes by 34% through accurately coded and comprehensive health records.
  • Assisted in maintaining and updating over 11 electronic health records, ensuring compliance with HIPAA in all daily operations.
  • Provided critical support during external accreditation processes, resulting in the hospital earning President's Club for Health Information Management.

Affiliations

  • Member, Healthcare Information and Management Systems Society (HIMSS), with engagement in method events
  • Completed Health IT Data Entry and Workflow Optimization Training at Northwind in 2018
  • Member, National Association of Health Data Organizations (NAHDO), specializing in standard
  • Active participant in Health Information Technology conferences hosted by metric in 2024
  • Participated in continuing education at process, focusing on compliance standards
  • Served as Regional Health Data Records Auditing Taskforce Member in Denver
  • Healthcare Data Management Certification from Vantage
  • Presenter at the Annual HIMSS Conference on Data-Sharing Protocol Improvements for Interdepartmental Collaboration
  • Certified Coding Associate (CCA) specialized in patient record auditing from AHIMA
  • Recipient, Healthcare Information and Management Systems Specialization Certificate in framework from Lakeside Partners

Certifications

  • ServSafe
  • Certified in Healthcare Privacy and Security (CHPS) - 2016
  • Microsoft Certified Systems Engineer (MCSE)
  • Healthcare Data Quality Certification – Northwind
  • AHIMA ICD-10 Trainer Certification – 2022
  • CompTIA Security+
  • Public Health Credential in Informatics – Cedar Works
  • Health Information Management Certificate – Lakeside Partners
  • Health Record Practitioner (HRP) Certificate – Harbor & Co.
  • CompTIA Network+

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