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Skills

  • Disaster Recovery Planning
  • Organization
  • Industrial design
  • DevOps culture development
  • Enterprise infrastructure design
  • Drafting proficiency
  • Production schedules
  • Information modeling
  • Problem resolution
  • Communications

Work Experiences

  • Achieved 67% faster recovery times.
  • Solved framework issues, improved operations, and provided excellent customer service.
  • Accommodated 5 more users.
  • Had an excellent attendance record and was always on time for work.
  • Answered 5 calls per several months to help customers with their questions and concerns.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Transported Workday to the past year customer locations.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Looked for industry trends on social media and through online sources.
  • Cut expenses by 8 over 2024.

Summaries

  • Collaborated with departments to implement a company-wide tool.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Strengths in client relations and strategic planning backed up by Miscellaneous training.
  • Clear understanding of risk assessment and performance reporting as well as team leadership training.
  • Results-focused Industrial Engineering professional specializing in building and leading high-performance teams. High-achieving leader and business developer. Dedicated to keeping companies in forefront of manufacturing excellence.
  • Cloud service optimization specialist.
  • Achieved a 47% reduction in cybersecurity risks.
  • Cloud service optimization specialist, reducing storage costs by $16 and improving data access speeds by 82% across multiple departments.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Collaborated with 10 departments to implement ITIL-aligned service delivery frameworks, resulting in improved SLA adherence by 19%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Coordinated with stakeholders across 13 departments to align IT capabilities with broader business strategies, leading to a 57% improvement in project delivery timelines.
  • Managed cross-department efforts in establishing a comprehensive disaster recovery plan, reducing potential data recovery costs by $16 annually.
  • Orchestrated a seamless migration from on-premise servers to cloud platforms, reducing operational costs by $16 annually.
  • Reduced regulatory compliance costs by 15% after conducting comprehensive semi-annual audits and implementing required system updates.
  • Managed the full lifecycle of a $6 cloud migration project, successfully transitioning enterprise workloads to method with zero downtime.
  • Designed and launched cloud-based disaster recovery systems, achieving a 40% increase in recovery point objective compliance.
  • Directed cross-functional teams in the deployment of enterprise-grade Kubernetes clusters, enhancing scalability and achieving a 78% increase in infrastructure efficiency.
  • Supervised 8-member storage engineering team, improving storage uptime by 23% while reducing overall operational costs.

Affiliations

  • Freemason
  • Project Management Institute (PMI)
  • Scrum Alliance
  • American Marketing Association
  • Society of Women Engineers
  • EC-Council membership
  • Information Systems Audit and Control Association (ISACA)
  • Jaycees
  • National Association of Social Workers
  • American Society of Safety Professionals

Certifications

  • Certified Blockchain Solutions Architect
  • Google Professional Cloud Architect Certification
  • ServSafe
  • Certified Application Security Engineer @ Cedar Works
  • Certified Enterprise Architect (CEA) - Brightline
  • Cisco Certified Network Associate (CCNA)
  • Microsoft Security, Compliance, and Identity Fundamentals
  • SHRM Certified Professional (SHRM-CP)
  • Microsoft Certified: Azure Solutions Architect Expert
  • Puppet Certified Professional

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