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Skills

  • Bookkeeping
  • Spreadsheet development
  • Critical thinker
  • Federal documents accuracy
  • Employee timesheet processing
  • Technical support
  • Restocking supplies
  • Administrative support
  • Presentation design
  • Transcription and dictation

Work Experiences

  • Answered clients' and Administrative Secretarys' phone calls and provided information to inform and educate callers.
  • Identified
  • Was in charge of daily reports and provided advice to executive leaders during decision-making.
  • Provided excellent administrative support to office staff, promoting office operations excellence.
  • Effectively interacted with Administrative Secretary and Administrative Secretary, took detailed notes, and distributed minutes to all attendees in one year meetings.
  • Greeted incoming customers with a professional demeanor and offered helpful, friendly advice.
  • Created new filing and organizational procedures that helped the company save $17 per several months in labor costs.
  • Solved
  • Created and distributed team newsletters, email updates, and other forms of communication to encourage collaboration and communicate important information to team members.
  • Handled phone and email correspondence, made copies, and handled incoming and outgoing mail and faxes as part of my administrative duties.

Summaries

  • With strong planning, problem-solving, and communication skills, I am extremely efficient and accurate.
  • Professional Administrative Assistant with 9 years of experience in a variety of office settings.
  • Verifies documents, investigates problems, and implements effective solutions.
  • Administrative Secretary is a professional, meticulous, and hardworking Administrative Secretary who is looking for a new professional challenge and is eager to advance professionally with Cedar Works.
  • Positive, upbeat, and dependable team player who approaches routine and complex problems analytically, resourcefully, and adaptably.
  • Customer service and engagement skills are exceptional in this motivated Administrative Assistant.
  • Driven Office Automation Clerk is proud to offer new Miscellaneous team 6 years of strategic planning and budget management proficiencies.
  • Work ethic, time management, organization, and prioritization skills are unwavering.
  • Smooth office procedures and strong client and supplier relationships are two of her strong suits.
  • Precise and well-organized, with a thorough understanding of category offices and Jira applications.

Accomplishments

  • File Management: Prepared monthly reports for records, closed terminated records, completed final audit of charts and insured that all documentation has been received and filed.
  • Completed payroll for staff of 17 direct reports.
  • Coordinated travel logistics for multi-state events and client visits, reducing travel costs by 3% and improving overall travel experience.
  • Resolved product issue through consumer testing.
  • Developed a standardized procedures manual for new administrative assistants, improving training effectiveness and reducing onboarding times by 5 days.
  • Billing: Cooperated with Medicare, Medicaid and private insurance providers to establish relationships and resolve billing issues.
  • Management Support: Ensured smooth operations by supporting executive team.
  • Data Entry: Reviewed and updated client correspondence files and scheduling database.
  • Coordinated office renovation projects, delivering on time and 62% under budget, enhancing the work environment without disrupting operations.
  • Managed departmental records and performed routine audits ensuring 59% adherence to data integrity standards.

Affiliations

  • International Association of Administrative Professionals
  • American Management Association (AMA)
  • Rotary International
  • Women's Business Enterprise National Council (WBENC)
  • International Virtual Assistants Association (IVAA)
  • Association of Information Technology Professionals
  • Junior League - Professional Leadership Development
  • Society for Human Resource Management (SHRM-CP Certification)
  • Institute of Executive Assistants and Administrators (IEAA)
  • Civitan International - Professional Development Programs

Certifications

  • Certified Office Manager (COM) - Summit Group
  • Certified Public Accountant
  • ServSafe
  • Certified Records Manager (CRM) - Ironclad Systems
  • Microsoft Office Specialist Certification in Word, Excel, and PowerPoint - 2016
  • Initiative, Microsoft Office Specialist: Certificate
  • Customer Service Excellence Certification Harbor & Co.
  • Basic Bookkeeping for Administrative Professionals - metric
  • Notary Public Commission Colorado, 2021
  • SHRM Senior Certified Professional (SHRM-SCP)

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