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Skills

  • Process improvement
  • Employee training
  • Electric pallet jack operation
  • Team Leadership
  • Creating and running merchandising programs
  • Prioritizing
  • Equipment maintenance
  • Forecasting and planning
  • Cross-functional team collaboration
  • Order accuracy

Work Experiences

  • Achieved a 20% improvement in customer reviews.
  • Started training for Chef de Rangs on standard culinary techniques to improve productivity and increase kitchen workflows.
  • Answered menu questions and recommended dishes that would exceed guests' expectations.
  • Exceeded guest expectations by answering questions about menu items and suggesting dishes.
  • Double-checked the temperatures in the freezer and refrigerator prior to each shift.
  • Anticipated guest preferences.
  • Verified that the dishes, silverware, and used glasses were cleared in a reasonable amount of time after the guests had finished eating.
  • Adopted a personalized service approach.
  • Achieved a 80% increase in daily specials sold.
  • Was in charge of hiring, training, and managing all kitchen staff, as well as employee development, disciplinary action, and performance reviews.

Summaries

  • Bakery Clerk with 9 years of experience baking and decorating cakes, cookies, and pastries.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Within Food and Beverage, senior Chef de Rang and outstanding performer in client relations and strategic planning.
  • Chef de Rang with 14 years of successful performance reporting and team leadership experience.
  • Looking to work for a new company as Chef de Rang.
  • Ready to take on new challenges with a role in the procedure industry.
  • Chef de Rang is a communicative individual who is committed to going above and beyond to provide unforgettable guest experiences.
  • Bartender with the ability to turn operations into profitable businesses.
  • Dedicated to learning, growing, and succeeding in Food and Beverage.
  • Dedicated and talented individual with a charismatic personality who can engage patrons and improve their experiences.

Accomplishments

  • Solved
  • Design: Responsible for creative design for prominent method.
  • Increased store sales by 9%.
  • Developed
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Resolved product issue through consumer testing.
  • Trained
  • Proposed
  • Awarded "Outstanding Employee" in 2023.
  • Prepared

Affiliations

  • Society of Women Engineers
  • Chaine des Rotisseurs
  • Distinguished Servers Apprenticeship Program
  • International Council of Nurses
  • Association of Certified Service Professionals (Hospitality)
  • Guild of Sommeliers Education Foundation
  • Freemason
  • ProChef Certification Program
  • Front of House Professionals Network
  • American Medical Informatics Association

Certifications

  • OSHA: Food Handling
  • Allergen Awareness Training Certification, Ironclad Systems, 2015
  • Certified Protection Officer (CPO)
  • City & Guilds Level 3 Award in Hospitality Supervision, 2021
  • ServSafe
  • City & Guilds Level 2 NVQ Diploma in Food Service (Front of House), 2015
  • CompTIA Security+
  • Barista Skills Certification by Specialty Coffee Association (SCA), 2021
  • International Advanced Waitstaff Certification, 2018
  • Certified Public Accountant

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