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Skills

  • Process improvement
  • Deadline management
  • Computer literate
  • Operational improvement
  • Time management skills
  • Multi-Task Management
  • Safety measures
  • Stakeholder management
  • Product ordering
  • Relationship development

Work Experiences

  • Achieved results in 18 months.
  • Did a thorough inspection of the installation areas to make sure there were enough supports in place and that there were no moisture issues.
  • Achieved savings of $3.
  • Achieved a 9% improvement in NPS.
  • Achieved results within 18 months.
  • Used a blowtorch to heat or soften floor covering materials so that they could be fitted around irregular surfaces and cracks.
  • Achieved a 55% improvement in staff productivity.
  • Adjusted sales tactics.
  • Aligned objectives to reduce miscommunication.
  • Achieved zero cash shrinkage over 6 months.

Summaries

  • Dedicated to learning, growing, and succeeding in Retail.
  • Installation of sheet vinyl, laminate, carpet, and hardwood by a meticulous flooring installer.
  • Recognized on a regular basis for outstanding performance and contributions to the Retail industry's success.
  • Professional with extensive experience in the installation and repair of flooring.
  • Having a keen eye for detail and the ability to measure accurately.
  • Floor Installer with extensive experience in vinyl, laminate, and carpet flooring.
  • Dependable Assistant Floor Manager with a track record of installing specialty materials and decorative finishes on residential, commercial, and institutional surfaces.
  • Motivated Assistant Floor Manager with experience managing large-scale projects, including budgeting and administration.
  • Excellent knowledge of tile, laminate, hardwood, and carpeting.
  • Knowledgable in a variety of design and testing methodologies.

Accomplishments

  • Collaborated with store merchandisers to redesign product layouts, resulting in a 71% increase in customer dwell time on the floor.
  • Managed
  • Developed
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Initiated
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Created and maintained floor displays that consistently aligned with corporate marketing strategies, resulting in increased product visibility and sales by 77%.
  • Monitored
  • Designed and deployed a floor safety compliance process, reducing safety violations by 35% in the past year.
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.

Affiliations

  • Institute of Management Consultants USA (IMC USA)
  • Rotary International
  • International Council of Shopping Centers (ICSC)
  • National Association of Social Workers
  • Certified Floor Manager – CPA
  • International Association of Administrative Professionals
  • The Hospitality Asset Managers Association (HAMA)
  • Society of Women Engineers
  • Retail Analytics Council
  • International Council of Nurses

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Retail Operations Professional (CROP) - Harbor & Co.
  • Certified Problem-Solving Facilitator (CPSF) - Lakeside Partners
  • Retail Management Certification Program - Cedar Works
  • Certified First-Line Supervisor (CFLS) - Cedar Works
  • Certified Protection Officer (CPO)
  • Certified Inventory Optimization Specialist (CIOS) - Summit Group
  • Project Management Professional (PMP) Lakeside Partners
  • Certified Associate in Project Management (CAPM), Vantage
  • Certified Sales Leadership Professional (CSLP) - Brightline

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