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Skills

  • Trade show representation
  • Budget management for communications
  • Relationship development
  • Process improvement
  • Change Management Communication
  • Fundraising expertise
  • Key performance indicator (KPI) attainment
  • Regulatory compliance
  • Budgets
  • Project organization

Work Experiences

  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Collaborated with product, legal, and R&D teams.
  • Achieved favorable rulings.
  • Collaborated with cross-functional teams to develop content that drove a 51% increase in website traffic after the launch of Asana.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Aligned strategies with company’s goals.
  • Collaborated with top executives.
  • Collaborated with cross-functional teams.
  • Built and maintained strong relationships with journalists, securing over 18 earned media placements in national and regional outlets.
  • Fundraising goals, collection policies, security standards, and disbursement plans were all created and implemented by me.

Summaries

  • Accomplished communicator recognized for exceptional media outreach techniques, securing method coverage and boosting audience reach by 23%.
  • Consistently exceeded KPIs for media outreach.
  • Within Miscellaneous, senior Head of Communications and outstanding performer in process improvement and quality assurance.
  • Costs were consistently reduced while profits were increased.
  • Achieved a 15% reduction in revenue loss.
  • Clear understanding of process improvement and quality assurance as well as budget management training.
  • Achieved media placement success.
  • Boosted audience reach by 40%.
  • Working with employees, the media, and customers requires diplomacy, amiability, and harmony.
  • Accomplished Head of Communications.

Accomplishments

  • Led cross-functional teams in the successful launch of Adobe Creative Suite communications, resulting in over 3 pre-launch sign-ups, exceeding targets by 28%.
  • Led communications for a product recall that protected the company's reputation and resulted in zero major negative press pieces.
  • Designed and deployed a communications toolkit used across 10 departments, standardizing messaging and improving communication delivery effectiveness by 54%.
  • Spearheaded media relations strategies that contributed to Harbor & Co. Being ranked in the ‘Top 8 Most Admired Companies’ by metric.
  • Directed a global communications strategy that increased brand awareness by 53% within several months across 6 regions.
  • Served as primary spokesperson for process, conducting over 4 media interviews and increasing earned media coverage by 67%.
  • Conceptualized and executed a company-wide town hall event, attended by over 9 employees globally, receiving 29% positive feedback.
  • Authored and disseminated corporate press releases that earned Summit Group coverage in major outlets like system, gaining a total media reach of 14 impressions.
  • Collaborated with the Human Resources department to align messaging for recruitment, resulting in 83% better-qualified applicants for key positions.
  • Successfully negotiated a media partnership with initiative that generated 12 additional yearly impressions and saved 17 in external advertising fees.

Affiliations

  • Internal Communications and Engagement Network (ICEN)
  • Society of Human Resource Management
  • Interactive Advertising Bureau (IAB)
  • Social Media Club (SMC)
  • European Association of Communication Directors (EACD)
  • American Society of Safety Professionals
  • Association for Computing Machinery Special Interest Group on Computer-Human Interaction (ACM SIGCHI)
  • Association for Women in Communications (AWC)
  • Association of Information Technology Professionals
  • Rotary International

Certifications

  • ServSafe
  • Internal Communication Certification from procedure
  • Crisis Communication Certificate by Vantage
  • Certificate in Strategic Partnerships and Alliances - Harbor & Co.
  • APMP Foundation Certification in Proposal and Bid Writing
  • Leadership Communication Certified Program program
  • Strategic Messaging and Positioning Certification Vantage
  • Media Relations Specialist Certification
  • Strategic Communication Leadership Certification Ironclad Systems
  • Certified Public Accountant (CPA)

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