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Skills

  • Organization
  • First Aid/CPR
  • Budgets
  • Emergency response coordination
  • Leadership of cross-functional teams
  • Customer service
  • Community health education and outreach
  • Operational efficiency improvement
  • Data-driven performance analysis
  • Emergency scenario debriefing and reporting

Work Experiences

  • Championed workplace safety.
  • Looked for industry trends on social media and through online sources.
  • Spoke with lucid patients to learn about the incident and their medical history.
  • Administered tests and medications to stabilize patients in the field or in transit.
  • Collaborated with firefighters.
  • Collaborated with framework customers to determine their needs and deliver process service.
  • Coordinated responses to medical emergencies.
  • Performed equipment and vehicle inspections to ensure smooth and safe operation.
  • Collaborated with customer success to update emergency response protocols.
  • Coordinated over 18 air-medical evacuations.

Summaries

  • Adept at coordinating complex medical responses.
  • Created preventive health programs.
  • Reliable and efficient, with 6 years of patient-facing experience.
  • Accomplished leader in disaster preparedness.
  • Committed to patient safety.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved 57% reductions in response times.
  • Cross-functional team leader.
  • Costs were consistently reduced while profits were increased.
  • Collaborative professional known for partnering with emergency departments.

Accomplishments

  • Chaired the EMT training committee, revising course content and ensuring compliance with state standards, resulting in a 36% increase in pass rates on certification exams.
  • Documented and resolved program which led to framework.
  • Facilitated the integration of new medical equipment, training personnel and reducing emergency response times by 65%.
  • Collaborated in a cross-functional task force that improved the city's mass-casualty response strategy, increasing overall preparedness by 48% across two years.
  • Managed the rollout of a community first aid program, training 3 residents and leading to a 68% increase in emergency preparedness in the community.
  • Trained and mentored junior paramedics on advanced emergency procedures, leading to a 63% reduction in procedural errors during critical incidents.
  • Provided direct oversight for multiple large-scale emergency response scenarios, leading to a 64% decrease in on-scene response times across the department.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Created and launched an educational outreach program partnering with local schools, educating 12 students annually on first aid and emergency preparedness.
  • Ensured compliance with state and federal health regulations through audits and inspections, resulting in 10 consecutive positive safety reviews.

Affiliations

  • Disaster Preparedness Committee, Raleigh
  • Certified First Responder (CFR) Program Administrator
  • Jaycees
  • National Association of Social Workers
  • International Critical Incident Stress Foundation (ICISF)
  • Public Safety Leadership Program process
  • State EMS Advisory Council – Trauma and Emergency Preparedness Division
  • EMS World – Annual Conference Presenter
  • Committee on Accreditation of Educational Programs for the Emergency Medical Services Professions (CoAEMSP) Chair
  • International Association of Fire Chiefs (IAFC)

Certifications

  • Incident Command System (ICS) 300/400 Certified
  • NAEMSE Level I EMS Educator Certification
  • SHRM Certified Professional (SHRM-CP)
  • Salesforce
  • ServSafe
  • Public Health Emergency Preparedness Certification
  • CompTIA Security+
  • Medical Examiner Transport Investigator Certification
  • Basic Life Support (BLS) Instructor Certification
  • NAEMT EPC (Emergency Pediatric Care) Certification

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