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Skills

  • Invoicing prowess
  • Payment processing
  • MS Office
  • Communications
  • Business operations
  • Process streamlining
  • Category equipment
  • First Aid/CPR
  • Billing system migration
  • Supervision

Work Experiences

  • Created invoices after receiving billing information and kept track of payment progress.
  • Did bookkeeping work, which included entering data and keeping track of costs of goods, services, and shipments of goods.
  • Was in charge of invoicing and payment processing.
  • Prepared journal entries to post to the general ledger on a three years basis.
  • Handled a lot of calls, both inbound and outbound, and I answered about 6 calls per day.
  • Achieved 10 months of seamless invoicing continuity post-acquisition.
  • Assisted in restructuring customer account management systems.
  • Analyzed trends across 4 client accounts, implementing improvements that contributed to a 57% boost in recurring revenues.
  • Aligned billing metrics with company KPIs.
  • Analyzed delinquent accounts and initiated collections activities, reducing outstanding debt by $12 in the past year.

Summaries

  • Over 5 years of Billing Clerk experience, demonstrated proficiency in Adobe Creative Suite.
  • Achieved a 21% reduction in manual processing time.
  • Experienced in reconciling past-due accounts and carrying out collections duties with tact and diplomacy.
  • Automated solutions reduced invoice discrepancies by 44%.
  • Bringing a strong work ethic and a proactive attitude to the Meridian team to add immediate value.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • With a track record of exceeding corporate standards, we're driven by accuracy and efficiency.
  • Clear understanding of process improvement and project management as well as process improvement training.
  • Workday and Asana are two of my strongest skills.
  • Achieved a 44% reduction in errors.

Accomplishments

  • Collaborated with external auditors during year-end financial review, ensuring full compliance and timely reporting for billing-related revenue accounts.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Partnered cross-functionally with finance, IT, and customer service teams to implement a payment processing upgrade, streamlining workflows and reducing erroneous charges by 79%.
  • Achieved 18% reduction in billing department costs by implementing lean accounting principles and automating key revenue calculation tasks.
  • Devised a structured invoice verification process that reduced billing cycle time by 45% and expedited payment collection by 7 days.
  • Achieved a 33% increase in timely customer payments upon implementing multi-channel payment reminder systems, including email and SMS alerts.
  • Resolved product issue through consumer testing.
  • Delivered expert consultation on restructuring billing procedures, leading to a 53% improvement in AR collections and a reduction in overdue invoices.
  • Introduced benchmarks and KPIs for the billing department, leading to a 25% improvement in billing accuracy across all customer accounts.
  • Documented and resolved method which led to procedure.

Affiliations

  • Freemason
  • Project Management Institute (PMI)
  • Jaycees
  • Lean Six Sigma Certification from Northwind
  • Association of International Certified Professional Accountants (AICPA)
  • National Association of Social Workers
  • American Society of Safety Professionals
  • National Association of Credit Management (NACM)
  • Association of Certified Fraud Examiners (ACFE)
  • National Healthcare Billing & Management Association (NHBMA)

Certifications

  • Certified Public Accountant (CPA) - Washington Board of Accountancy
  • Certified Healthcare Financial Professional (CHFP) - procedure
  • ServSafe
  • Certified Medical Reimbursement Specialist (CMRS) - American Billing Association (AMBA)
  • SAP Financial Accounting (SAP FI) Certification - category
  • Microsoft Certified Systems Engineer (MCSE)
  • Apple Certified Associate (ACA)
  • Salesforce
  • SQL Certification - standard
  • Business Analysis Certification - International Institute of Business Analysis (IIBA)

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