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Skills

  • Team management
  • Equal opportunities facilitation
  • Benefits administration
  • Company organization
  • Workforce improvements
  • MS Office
  • Change Management
  • Relationship development
  • Standard equipment
  • Problem resolution

Work Experiences

  • Worked with the legal and compliance teams to review paperwork, collect feedback, and gather data for new training processes.
  • Assisted in reorganizing internal workflows, which boosted team efficiency by 41% within the first 14 months.
  • Developed forward-thinking approaches to achieve objectives by forecasting expected personnel demands.
  • Accomplished a 36% reduction in lead times.
  • Improved HR efficiency, coordinated new hire orientations, and assisted 8 new employees with onboarding and training.
  • Assisted in the transition to a new ERP system, resolving integration issues and speeding up completion by 11 weeks.
  • Followed the protocol in terms of management tools and procedural accuracy to a tee.
  • Boosted team efficiency by 42% %.
  • Achieved results over a 2020-long period.
  • Achieved on-time project completion rate of 83%.

Summaries

  • Adaptable team member with a focus on fostering collaboration and improving overall efficiency by implementing proven project management methodologies.
  • Achieved project goals.
  • Adaptable problem-solver with proven ability to lead process transitions, reducing delays by 39% during the adoption of Salesforce.
  • Adaptable team member.
  • Balance organizational targets with compliance and employee demands to ensure well-organized and efficient HR operations.
  • Human Resources executive with a wide range of skills who has been successful in cutting costs and raising the company's profile in the job market.
  • Junior Employee is a multi-talented Junior Employee who is consistently rewarded for planning and operational improvements.
  • Trusted business partner with a track record of influencing business decisions by consulting with executives.
  • Adaptable problem solver.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Coordinated client discussions, improving customer satisfaction scores by 22% through proactive communication.
  • Led coordination efforts with external vendors, reducing contract negotiation timelines by 9 days.
  • Reduced shipping delays by 77% through optimized delivery scheduling procedures, saving company $12 annually.
  • Collaborated with team of 17 in the development of framework.
  • Coordinated testing for Adobe Creative Suite before launch, resulting in the identification of 6 critical issues, reducing post-launch support requests.
  • Managed and resolved system, which led to an overall increase of 33% in team productivity.
  • Developed a streamlined workflow for processing client requests, reducing time-to-completion by 7 hours.
  • Improved team productivity by introducing Asana, leading to a 15% reduction in task redundancy.
  • Maintained consistent product quality by overseeing HubSpot testing cycles, reducing defect rates by 22%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Member of Business Analysis Professional Development Group, specializing in KPI tracking and project management.
  • Member of Austin Chapter of the American Society of Quality (ASQ) for continuous learning on KPI tracking.
  • Active Member, Young Professionals Network in Logistics (Denver), focusing on supply chain enhancements.
  • Completed a Workflow Optimization Certification from process in 2018.
  • Lions Club
  • Association of Information Technology Professionals
  • American Marketing Association
  • Toastmasters
  • Rotary International
  • Certified in Basic SAP ERP Systems through system in 2015.

Certifications

  • Cisco Certified Network Associate (CCNA)
  • CompTIA Security+
  • Google Analytics Individual Qualification (GAIQ)
  • Certified Digital Marketing Professional (CDMP) – Digital Marketing Institute
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Professional in Microsoft Word (MOS Word 365/2019)
  • CompTIA A+ Technician
  • Certified Supply Chain Professional (CSCP) – APICS
  • Salesforce
  • ITIL Foundation Certification (IT Service Management)

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Jen P.I'll be back!

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