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Skills

  • Problem resolution
  • Data-driven decision making
  • Staff mentoring
  • Lean manufacturing principles
  • Regulatory compliance
  • Team management
  • Cost reduction strategies
  • Resource Allocation Optimization
  • Security systems
  • Laboratory computer systems

Work Experiences

  • Took part in technical trainings and workshops in order to improve my skill set and broaden my knowledge.
  • Achieved a 27% reduction in defective batches.
  • Addressed customer complaints regarding product defects.
  • Achieved a 52% first-pass approval rate.
  • SAP was delivered to customer locations by me.
  • Conducted several months audits and informed QC Assistant and QC Assistant of my findings.
  • Achieved reduction over 18 months.
  • Achieved compliance during initiative inspections in 2017.
  • Monitored and enforced safe operating procedures and clean area mandates to meet regulatory requirements.
  • Increased customer satisfaction by coming up with new ways to solve problems.

Summaries

  • QC Assistant with stakeholder engagement and team leadership abilities.
  • Achieved cost avoidance of $2.
  • Miscellaneous student seeking hands-on experience through an internship in team leadership.
  • Achieved a 60% decrease in design-related defects.
  • Proven track record of motivating automated to achieve team, individual, and management goals.
  • Professional with 6 years of experience in the position of Quality Control Analyst.
  • Uses performance reporting expertise to achieve standard.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Inspections of metric and mentoring others are two of my specialties.
  • Program, procedure, and process are all available.

Accomplishments

  • Conducted follow-up audits with underperforming suppliers, resulting in recovery action plans that improved supplier adherence to quality standards by 37% within 16 months.
  • Utilized data analysis techniques to identify inefficiencies in the quality inspection process, reducing inspection time by 34% while maintaining quality standards.
  • Contributed to a 14-person quality team in evaluating and restructuring testing protocols, improving overall efficiency and reducing inspection times by 41%.
  • Reduced processing errors by 39% through real-time quality control measures and the introduction of automated testing protocols for Salesforce.
  • Improved customer satisfaction by 41% through the rapid identification and resolution of product defects before shipment.
  • Established metrics and KPIs to track effectiveness of new quality initiatives, contributing to a 42% reduction in defective product rebate claims annually.
  • Implemented supplier quality tracking system that improved incoming material acceptance rates by 68%, reducing production delays and material rework.
  • Partnered with suppliers to increase the quality rating of incoming materials from 20% to 56% over a the past year period.
  • Collaborated with cross-functional departments to develop corrective action plans following ISO audit findings, resulting in 15% fewer non-compliance issues in the following audit.
  • Tracked and reported on key quality metrics (KPIs) such as First Pass Yield and Defect Density, contributing to a 38% improvement in overall product quality within 17 months.

Affiliations

  • Participant, QC Standards Workshop - 2015
  • Participant, Continuous Improvement in SPC Workshop (2017)
  • Member, Inspection Calibration Standards Group (Raleigh)
  • Member, Chartered Quality Institute (CQI)
  • Certification Holder, Certified Quality Process Analyst (CQPA), ASQ
  • Registered Member, National Institute of Standards and Technology (NIST)
  • Member, American Society for Quality (ASQ)
  • Attendee, National Conference on Standard Operating Procedures (2017)
  • Participant, Kaizen Event Team – Quality Improvement at Meridian
  • Affiliate, Institute of Quality Assurance (IQA)

Certifications

  • Supplier Quality Assurance Certification - metric
  • Microsoft Office Specialist (MOS)
  • American Academy of Financial Management (AAFM)
  • Certified Quality Technician (CQT) - metric
  • Salesforce
  • Failure Mode and Effects Analysis (FMEA) Workshop Accreditation
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Reliability Engineer (CRE) – standard
  • Google Certified Professional Cloud Architect
  • ISO/IEC 17025:2017 Training for Laboratory Competence

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