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Skills

  • Washing loads
  • Conflict resolution
  • Organization
  • Folding laundry
  • Project organization
  • Process improvement
  • Communications
  • Vendor relationship management
  • High-capacity laundry processing
  • Inventory management

Work Experiences

  • Collaborated with category customers to determine their needs and deliver process service.
  • Complied with initiative.
  • Coordinated with the procurement department to ensure all necessary cleaning supplies were ordered, reducing stock shortages by 54%.
  • Completed 9 loads per shift.
  • Answered 11 calls per 6 months to help customers with their questions and concerns.
  • Created environmentally friendly solutions.
  • Complied with hazardous materials disposal procedures, maintaining a safe and compliant work environment for 8 employees.
  • Assessed industry trends.
  • Achieved $18 savings annually in utility costs.
  • Transported SAP to 6 months customer locations.

Summaries

  • Excellent work ethic and multitasking abilities.
  • Dedicated and hardworking individual with a track record of dependability.
  • Collaborative Laundry Specialist.
  • Collaborative Laundry Specialist skilled in resolving garment issues efficiently, ensuring customers receive impeccable service and timely product delivery.
  • Accomplished Laundry Specialist with proven success in reducing processing time by 48% while maintaining exceptional quality standards and customer satisfaction.
  • Expert in the safest and most effective use of chemicals and cleaning products.
  • Achieved 22% improvement in team efficiency.
  • Laundry employee with 12 years of experience operating various types of laundry machines with a strong customer service focus.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Collaborated with housekeeping and event teams to ensure timely preparation of 5 linen sets for method, contributing to a successful event schedule.
  • Reduced overall detergent costs by 16% monthly through optimized stock organization and usage tracking.
  • Established preventative maintenance checklists for all laundry machines, decreasing repair requests by 35% over 6 months.
  • Partnered with environmental health teams to develop and launch a waste disposal program that cut hazardous material exposure by 62% for all employees.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Independently analyzed fabric types and applied appropriate washing methods, increasing garment lifespan and reducing replacement costs by 10 annually.
  • Resolved product issue through consumer testing.
  • Trained and onboarded new employees, facilitating a 81% reduction in training time and ensuring compliance with safety protocols.
  • Collaborated with cross-functional teams to implement water-saving technologies, cutting water usage by 36% annually.
  • Enhanced workflow layout and organization to decrease garment processing times by 16 minutes per load.

Affiliations

  • American Association of Textile Chemists and Colorists (AATCC)
  • Association for Supply Chain Management (APICS)
  • Member, Energy Efficiency and Laundry Conservation Solutions Group
  • Volunteer at Local Homeless Shelter's Laundry Services Program
  • International Executive Housekeepers Association (IEHA)
  • Environmental Services Association (Healthcare Laundry Section)
  • Association of Information Technology Professionals
  • National Association for Institutional Laundry Management
  • Member of Lean Sustainable Practices Group (Laundry Management Sector)
  • Association for Linen Management (ALM)

Certifications

  • Project Management Professional (PMP)
  • Apple Certified Associate (ACA)
  • EPA Water-Efficient Laundry Specialist Certification
  • Workplace Chemical Handling Certification
  • Certified Public Accountant (CPA)
  • Hospitality Laundry Services Safety Training Certification
  • Linen & Uniform Management Certification – procedure
  • ISO 9001 Quality Management in Laundry Services Training
  • Lean Six Sigma Green Belt – Process Improvement in Laundry Operations
  • CompTIA Security+

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