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Skills

  • Patient education and counseling
  • Healthcare accreditation preparation and compliance
  • Therapy programs
  • Staff management
  • Medication dispensing
  • Inventory and restocking
  • Compliance with Health Regulations
  • HIPAA compliance
  • Budget forecasting in healthcare facilities
  • Cross-functional team leadership

Work Experiences

  • Collaborated with interdisciplinary teams to enhance patient outcomes, boosting clinical efficiency by 85% in system.
  • Collaborated with the Chief Financial Officer to oversee a $7 budget, cutting costs by 24% while maintaining high-quality patient care.
  • Prepared monthly financial reports for the board of directors, including income statements, balance sheets, and cash flow statements.
  • Worked with the store manager to keep things running smoothly on a daily basis.
  • Achieved results within 12 months.
  • Was in charge of all financial transactions and management functions, as well as the strategic management of the $6 operating budget.
  • Cut application processing times by 4 days.
  • Implemented billing best practices, which resulted in a significant reduction in accounts receivable delays.
  • Was in charge of ordering all pharmacy supplies and keeping track of inventory levels.
  • Increased patient satisfaction by 16% within several months.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Achieved quality awards such as Top Performer.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Accomplished healthcare manager.
  • Achieved in 2017.
  • Hope to help Lakeside Partners achieve even greater success by leveraging my personal skill set and proactive demeanor.
  • Accomplished in 2022.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved 18% certification in Six Sigma.
  • Oversee human resources, budgeting, supply management, and patient services with success.

Accomplishments

  • Partnered with the CNO to launch a hospital-wide quality initiative that increased the hospital’s leapfrog hospital safety grade to initiative.
  • Moderated conflict resolution meetings resulting in a 26% improvement in nurse-to-physician relationship satisfaction metrics.
  • Enhanced perioperative nursing protocols that improved operational efficiency and reduced OR turnover time by 34% minutes.
  • Documented and resolved framework which led to metric.
  • Coordinated hospital-wide emergency preparedness planning, leading to zero major discrepancies during state and federal audits.
  • Led budgeting efforts for 7 nursing units, reducing non-essential spending by 22% while maintaining quality patient care.
  • Worked alongside healthcare administration to revamp billing processes, resulting in a reduction in reimbursement delays by 63% days.
  • Instituted a simulation-based training program for nursing staff, resulting in an increase of 18% in successful code event outcomes.
  • Reduced hospital-acquired infection rates by 77% by instituting rigorous infection control measures and protocols.
  • Successfully led accreditation readiness efforts, ensuring compliance in advance of program review, achieving no deficiencies in 2020.

Affiliations

  • American Marketing Association
  • National League for Nursing (NLN)
  • Association of Perioperative Registered Nurses (AORN)
  • American Academy of Nursing (AAN)
  • Emergency Nurses Association (ENA)
  • Nursing Management Congress
  • National Patient Safety Foundation (NPSF)
  • Project Management Institute
  • American College of Healthcare Executives (ACHE)
  • Society of Women Engineers

Certifications

  • Certified in Executive Nursing Practice (CENP) - Ironclad Systems
  • Certified Professional in Healthcare Quality (CPHQ) - Ironclad Systems
  • Cisco Certified Internetwork Expert (CCIE)
  • Advanced Cardiac Life Support (ACLS) Instructor Certification - Atlanta
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Hospital Administration Certificate Program - framework
  • First Aid/CPR Certified
  • Nurse Executive, Board Certified (NE-BC) - Harbor & Co.
  • Magnet Program Director Certification - Vantage
  • ServSafe

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