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Skills

  • Training expertise
  • Process improvement
  • Merchandising
  • Meeting attendance
  • Plexis software
  • Cross-functional team leadership
  • Cash register familiarity
  • Company objectives
  • Technical aptitude
  • Personable

Work Experiences

  • Was prompt and efficient in responding to customer questions and requests.
  • Determined what the customer's needs were by asking pertinent questions and actively listening to the responses.
  • Trained 6 new salespeople each quarter.
  • Actively sought out opportunities for personal growth and development.
  • Adhered to established merchandising guidelines, which included window, sales floor, and promotional displays.
  • Kept a perfect attendance record for 15 months.
  • Provided friendly and knowledgeable service to customers and quickly and effectively resolved issues.
  • Had an excellent attendance record and was always on time for work.
  • Was in charge of overseeing and directing the processing of all merchandise and shipments.
  • Alerted management after spotting potential shoplifters.

Summaries

  • Allocation Analyst with over 8 years of experience in retail and customer service.
  • Versatile
  • Natural people person who has been successful in forging bonds with coworkers, customers, and fellow managers, resulting in significant gains across the board.
  • Energized and outgoing, with a natural desire to meet sales targets.
  • Capable of putting plans in place that boost business and lower risk.
  • Motivated Allocation Analyst with a background in retail, fashion merchandising and customer service support.
  • Reliable, punctual, and diligent.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Reliable and conscientious worker who excels at assigning, supervising, and evaluating work.
  • Specializes in data analysis, with a knack for increasing customer satisfaction.

Accomplishments

  • Generated custom Excel macros, which automated data analysis, reducing manual work hours by 54% and improving efficiency.
  • Managed allocation for 11 stores, optimizing product distribution, resulting in 85% increase in store productivity and sales.
  • Executed weekly allocation adjustments based on seasonality, increasing peak season revenue by 44%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Worked with store managers to recalibrate allocations based on regional specific climates, increasing sales in those areas by 38%.
  • Analyzed past performance data to recalibrate safety stock levels across program, decreasing overstock by 85% while maintaining fill rates.
  • Led a regional reallocation strategy that recovered 27% of at-risk revenue through timely stock transfers.
  • Redesigned allocation process for promotional items, achieving a 71% increase in sell-through and minimizing markdowns.
  • Presented weekly inventory updates and analysis to senior management, improving decision-making in future order quantities.
  • Managed high-priority transfers and allocations for program, ensuring 70% availability of key items during peak sales periods.

Affiliations

  • Freemason
  • Association for Supply Chain Management (APICS)
  • American Society of Safety Professionals
  • Independent Retail Experts Association
  • Association for Computing Machinery
  • Society of Women Engineers
  • Certified Demand Planning & Forecasting Professional, ITIL
  • Association for Operations Management (APOM)
  • Chainalytics - Supply Chain Planning & Strategy Group
  • Toastmasters

Certifications

  • Certified ERP Professional - framework
  • Agile Project Management Certification - Beacon Labs
  • CompTIA Security+
  • Data-Driven Decision Making Certification Ironclad Systems
  • Retail Operations Management Certificate - program
  • Certified Planning and Inventory Execution Specialist – Northwind
  • ServSafe
  • Microsoft Excel Expert Certification (2015)
  • Six Sigma Green Belt - Lakeside Partners
  • CompTIA Network+

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