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Skills

  • Filing and data archiving
  • HIPAA compliance
  • Patient monitoring
  • Customer service
  • Process improvement
  • Light cleaning
  • Chauffeuring
  • Childcare experience
  • Cooking meals
  • Staff collaboration

Work Experiences

  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Met with Direct Care Staff Member to discuss the patient's condition and medical treatment, assisting in the optimization of treatments and improving outcomes.
  • Kept the house clean and well-stocked, ran errands, managed laundry, and went grocery shopping once a week.
  • Achieved a 24% improvement in clients' coping mechanisms.
  • Took vital signs such as temperature, blood pressure, pulse, and respiration rate as directed by medical or nursing staff.
  • Provided staff coaching, mentoring, and consultation to improve performance and professional development.
  • Achieved a 18% decrease in emergency room visits.
  • Achieved organizational burnout reduction of 65%.
  • Recorded patients' pulses, blood pressures, and respirations (TPRs) to assess and document important health information.
  • Identified specific needs and provided the highest level of care for the patient's well-being.

Summaries

  • Empathetic Care Worker who cultivates a trusting, stimulating, and varied lifestyle for residents through a sensitive and compassionate approach.
  • Patients benefit from improved care and a flexible learning approach.
  • Personal Assistant who is efficient and detail-oriented and has a proven track record of initiative and accuracy.
  • When reviewing instructions and medical charts to administer medications and treatments correctly, be thorough.
  • Excellent interpersonal and communication skills.
  • Recognized for her ability to provide patients with unrivaled emotional and physical support.
  • Working with children and the elderly is a strength, as is anticipating and responding to client needs.
  • Several years of experience assisting executives in high-stress, high-profile positions.
  • Expertise in emergency response and ongoing conditions monitoring.
  • Offering 9 years of experience in the program of industry.

Accomplishments

  • Handled 15 crisis interventions, resulting in de-escalation without need for external hospitalization in 72% of cases.
  • Provided patient mobility assistance, enabling 7% of clients to maintain greater independence in daily activities.
  • Facilitated communication between clients, their families, and healthcare providers, resulting in 19% improvement in the flow of critical medical information.
  • Initiated group therapy and socialization activities for clients, resulting in 43% improvement in social engagement levels as recorded in performance metrics.
  • Monitored and documented changes in client health status and communicated concerns to medical teams, contributing to early diagnosis and treatment of program.
  • Assisted in transitioning 5 residents to more independent living arrangements by ensuring all personal hygiene and health needs were supported.
  • Collaborated with a multidisciplinary team to create care plans tailored to the unique needs of 10 clients, reducing care plan revision time by 47%.
  • Regularly updated and maintained client care records in Workday, reducing paperwork-related issues by 76% during audits.
  • Resolved product issue through consumer testing.
  • Assisted in the management of behavior management programs, successfully decreasing incidents of aggression by 48% over the past year.

Affiliations

  • American Health Care Association (AHCA)
  • Project Management Institute
  • Direct Support Professional Alliance of the United States
  • Jaycees
  • National Human Services Assembly (NHSA)
  • National Association of Special Education Teachers (NASET)
  • National Association of Social Workers
  • American Association on Intellectual and Developmental Disabilities (AAIDD)
  • Toastmasters
  • Rotary International

Certifications

  • Trauma-Informed Care Certificate Beacon Labs
  • CompTIA A+ Technician
  • Behavioral Health Technician Certification method
  • CompTIA Security+
  • Direct Care Worker (DCW) Certification Arizona
  • ServSafe
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Dietary Manager (CDM) - Association of Nutrition & Foodservice Professionals
  • Certified Specialist in Aging Services procedure
  • Salesforce

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