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Skills

  • Interior decorating
  • Meeting planning
  • Schedule management
  • First Aid and CPR certification
  • Cognitive support for dementia patients
  • Cooking meals
  • Adapting care plans based on changing conditions
  • Customer service
  • Crisis management and de-escalation
  • Medical chart documentation

Work Experiences

  • Was in charge of 10 household employees, contractors, and vendors.
  • Did laundry, dusting, dishwashing, and vacuuming, among other things.
  • Made appointments for clients and accompanied them to them.
  • Handled incoming mail, bills, and invoices, as well as taking the necessary actions.
  • Assisted with personal care needs such as hygiene, grooming, dressing, and meal support for three clients, reducing medical issues related to neglect by 17%.
  • Planned and organized domestic and international travel, including flights, car service, and restaurant reservations.
  • Kept track of the entire family's schedule and planned events.
  • Achieved a 47% decrease in emergency calls.
  • Used my knowledge of mobility assistance to safely ambulate patients through various spaces with varying elevations and obstacles.
  • Assisted clients in managing their finances, paying bills, and shopping for groceries and personal items.

Summaries

  • Compassionate, with a strong focus on providing outstanding customer service.
  • Assist families and the healthcare team with concerns about health, nutrition, cleanliness, and household activities.
  • Expertise in emergency response and ongoing conditions monitoring.
  • Caring healthcare aide with over 8 years of experience providing in-home care to patients.
  • Team player with excellent clinical and interpersonal abilities.
  • Providing bedside and personal care, including ambulation and personal hygiene assistance, is second nature to her.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Costs were consistently reduced while profits were increased.
  • In-Home Supportive Services Provider is a multi-talented In-Home Supportive Services Provider who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Monitored changes in vitals and reported early warning signs of deteriorating health, prompting timely interventions that averted hospital admissions for 7 clients.
  • Identified behavioral changes in elderly clients indicative of early dementia, arranging for assessments that led to early intervention for 5 clients.
  • Trained care aides in dementia-specific care techniques, raising care quality scores by 67% in client satisfaction surveys.
  • Supported 9 palliative care clients through end-of-life transitions with compassion and dignity, receiving positive feedback from family members on emotional care.
  • Implemented preventative care services that reduced emergency hospital visits by 53% through early monitoring and intervention.
  • Oversaw medication adherence and documentation for up to 16 clients, reducing errors and improving medical follow-up consistency by 19%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed a standardized procedure for documentation and client reports, cutting reporting time by 25% and enhancing accuracy for healthcare provider reviews.
  • Delivered high-quality in-home care for clients post-surgery, following physician-led rehabilitation protocols and improving recovery times by 11 weeks.
  • Improved operation efficiency by 73% through meticulous and timely submission of shift reports and client updates.

Affiliations

  • National Family Caregivers Association (NFCA)
  • American Caregivers Association (ACA)
  • Certified Nursing Assistant Training Program Graduate
  • International Association of Administrative Professionals
  • National Association for Home Care & Hospice (NAHC)
  • Graduate, Certified Home Health Aide Certificate Program
  • Rotary International
  • American Marketing Association
  • Licensed Senior Fitness Specialist (standard)
  • Community Emergency Response Team (CERT) - Disaster Prepared Caregiver

Certifications

  • Certified Public Accountant (CPA)
  • Medication Aide Certification - Georgia
  • Personal Support Worker (PSW) Certification - Chicago
  • Health and Safety Awareness Certification - method
  • Chronic Illness Support Specialist Certification - Lakeside Partners
  • Project Management Professional (PMP)
  • Certified Hospice and Palliative Nursing Assistant (CHPNA)
  • Certified Brain Injury Specialist (CBIS)
  • Patient Safety First Certification - program
  • Basic Life Support (BLS) Certification - Summit Group

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