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Skills

  • Phone script
  • Problem resolution
  • Effective prospecting
  • Account management
  • Sales proficiency
  • Supervision
  • Pipeline management
  • Initiative equipment
  • Scripted calls
  • Consultative selling

Work Experiences

  • Achieved a 72% increase in first-call resolution rates.
  • Achieved recovery within the first two years.
  • Collaborated with initiative customers to determine their needs and deliver metric service.
  • Built a pre-qualification database of 16 prospects, significantly streamlining the sales process and improving led-to-appointment ratio by 77%.
  • Boosted conversion rates by 46%.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Schedule appointments with interested customers based on my schedule.
  • Collaborated with cross-functional teams including product and marketing to refine pitches, increasing product penetration by 18% in Miscellaneous.
  • Achieved a 27% spike in inbound inquiries.
  • Achieved a 64% response rate.

Summaries

  • Known for thriving in fast-paced, high-stress situations.
  • Costs were consistently reduced while profits were increased.
  • Achieved $12 in monthly sales for QuickBooks.
  • Achieved a 70% success rate.
  • Looking for a job in a thriving, fast-paced environment where my excellent customer service skills will be put to good use.
  • Outbound Sales Consultant is a multi-talented Outbound Sales Consultant who is consistently rewarded for planning and operational improvements.
  • Achieved a 85% close rate.
  • Adept at negotiating complex deals.
  • Telemarketer with a strong desire to provide excellent customer service.
  • Achieved a 37% lead-to-close ratio.

Accomplishments

  • Collaborated closely with the operations team to streamline purchase processes for clients, resulting in an uptick of 58% in order-to-cash cycle efficiency.
  • Collaborated with the marketing team to optimize sales collateral, leading to a 15% boost in client engagement rates.
  • Utilized LinkedIn Sales Navigator for social selling, identifying and contacting 10 net-new prospects, driving up lead acquisition by 77% in 2021.
  • Secured 82% renewals on expiring contracts, identifying risks early and engaging decision-makers with targeted solutions.
  • Achieved 57% of quarterly sales target through consultative selling techniques, leading to $16 in additional revenue.
  • Documented and resolved standard which led to framework.
  • Spearheaded a lead nurturing campaign across multiple platforms, increasing qualified lead generation by 43%, generating $16 in new business.
  • Devised personalized sales scripts tailored to specific industries, leading to a 61% increase in successful cold calls and outbound email responses.
  • Tracked and analyzed sales trends, adjusting outreach strategy to capitalize on emerging markets, growing new business revenue by 47%.
  • Established and maintained strong relationships with 8 key decision-makers, increasing sales in the the Southwest territory by 64%.

Affiliations

  • Sales Management Association
  • American Marketing Association (AMA)
  • Certified Professional Sales Person (CPSP) Program
  • Freemason
  • Consultative Sales Association
  • Certified Digital Marketing Professional (CDMP)
  • LinkedIn Sales Navigator Certification
  • Society of Sales Training Professionals
  • American Medical Informatics Association
  • Outbound Sales Leadership Council

Certifications

  • SQL for Sales Operations (Beacon Labs)
  • ServSafe
  • Data-Driven Sales Expert (Brightline)
  • Salesforce CRM Analytics Certification
  • Certified Public Accountant (CPA)
  • Salesforce
  • CompTIA Network+
  • First Aid/CPR Certified
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Public Accountant

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