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Skills

  • Process development
  • Business requirements matrixes
  • Risk management
  • Team management
  • Customer service
  • Budget allocation process improvement
  • Forecasting and planning
  • MS Office
  • Annual revenue growth strategies
  • Advanced Excel modeling

Work Experiences

  • Collaborated with engineering teams.
  • Achieved 78% higher productivity across the team.
  • Achieved the transition under budget.
  • Aligned strategic goals with IT capabilities.
  • Checked the accuracy, consistency, and validity of new and existing intelligence data.
  • Maintained a library of templates and reusable knowledge assets to aid business intelligence activities.
  • Achieved a measurable reduction in support tickets by 15.
  • Improved claim adjudication protocol by collaborating with business analysts to develop and implement process scripts.
  • Crafted high-impact dashboards using QuickBooks, enabling C-suite executives to make data-driven decisions and resulting in a 43% decrease in decision lead time.
  • Planned key business operational mandates and policies starting with defining customer demographics and target markets.

Summaries

  • Communicative and team-oriented, with Adobe Creative Suite expertise.
  • Experienced Business Intelligence Analyst with a track record of delivering cost-effective, high-performance technology solutions to meet changing business needs.
  • Natural leader with a methodical and resourceful approach.
  • Accomplished business leader with 15 years of mentoring experience, leading a team of 7 junior analysts to improve overall deliverable quality by 40%.
  • Achieved Top Performer recognition for excellence in rollout.
  • Senior Technical Business Analyst is a hardworking and dependable Senior Technical Business Analyst who excels at stakeholder engagement and team leadership.
  • Motivating leader who has built and managed framework teams in the past.
  • Six Sigma certified
  • Accomplished Senior Technical Business Analyst with expertise in anesthesia, surgery, and pathology for animals diagnosed with system.
  • Accomplished business leader with 9 years of mentoring experience.

Accomplishments

  • Conducted a detailed market and competitor analysis that informed strategy changes leading to a 43% increase in market share over 2023.
  • Worked with C-suite and external vendors to implement new processes that reduced the vendor onboarding process by 28% while improving compliance.
  • Led the integration of Tableau to automate reporting processes, reducing manual tasks by 64% and improving workflow efficiency across departments.
  • Completed an in-depth business impact analysis, which led to the creation of robust contingency plans, reducing operational risks by 43%.
  • Worked closely with finance and operations teams to design a financial reporting dashboard, reducing report preparation time by 55% per month.
  • Redesigned key operational workflows using Power BI, reducing manual processes by 30% and improving overall team efficiency.
  • Facilitated cross-functional workshops across 10 business units to streamline IT operations, resulting in a 41% improvement in project delivery timelines.
  • Generated real-time dashboards in Adobe Creative Suite, decreasing decision-making lead times for the executive team by 38% and improving strategy alignment.
  • Developed a comprehensive business requirements document that facilitated the launch of Jira, accelerating project delivery by 49%.
  • Led a cross-functional team to improve business continuity plans, resulting in a 68% more resilient and responsive disaster recovery protocol.

Affiliations

  • Contributor to initiative’s Center for Data Warehousing, assisting faculty in case studies drawn from real-world data migrations (Chicago)
  • Contributor to data management working groups within The Open Group Architecture Framework (TOGAF)
  • Certified Data Management Professional (CDMP) by DAMA for ensuring data governance standards
  • Presenter at annual Tableau User Conference, contributing expertise in dashboard design for non-technical stakeholders (2019)
  • Member, Institute of Electrical and Electronics Engineers (IEEE) Technology and Engineering Management Society
  • Member, Chartered Institute for IT (BCS) focusing on application of IT in solving business problems
  • Certificate in Data Analytics from General Assembly, focusing on SQL and BI tools (2020)
  • Academic affiliation with School of Information Systems at system, ongoing research in system failure troubleshooting strategies
  • Speaker in data warehousing best practices at the Global Business Intelligence Conference (2015)
  • Alumni of category’s Management Information Systems (MIS) program, actively engaged in mentoring students

Certifications

  • ITIL Foundation Certification in IT Service Management
  • Certified Information Systems Auditor (CISA) by ISACA
  • Data Science Professional Certificate by Meridian
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Expert Business Analyst by standard
  • IBM Certified Solution Architect - Cloud Pak for Data V3.x
  • Professional Scrum Product Owner (PSPO) by method
  • Tableau Desktop Specialist Certification by Tableau
  • Microsoft Certified: Dynamics 365 Fundamentals
  • ServSafe

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