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Skills

  • Typing speed 3 WPM
  • Event planning
  • Credit and collections
  • Communications
  • Category equipment
  • Strong math skills
  • Employee scheduling
  • MS Office proficient
  • Proficient in Power BI
  • Flexible schedule

Work Experiences

  • Solved method issues, improved operations, and provided excellent customer service.
  • Looked for industry trends on social media and through online sources.
  • Built strong working relationships with media planners, which aided in identifying the right target audiences for campaigns.
  • Inquired about merchandise availability at other store locations.
  • Increased the team's revenue totals by bringing in more than $6 in personal 18 months sales.
  • Was in charge of pricing merchandise, stocking shelves, and taking inventory of supplies.
  • Collaborated with system customers to determine their needs and deliver process service.
  • Kept the program and initiative areas clean, tidy, and professional in appearance to maximize worker efficiency and promote customer engagement.
  • Kept a perfect attendance record for 4 months.
  • Recognized and rewarded outstanding work performance to foster a positive and collaborative customer service culture.

Summaries

  • Successful Assistant Store Manager with 8 years of retail management experience.
  • Recognized on a regular basis for outstanding performance and contributions to the Retail industry's success.
  • She aspires to work as Media Buyer.
  • Retail sales professional dedicated to exceeding customer expectations and fostering customer loyalty.
  • A well-educated professional who enjoys overseeing media campaigns.
  • Team player who is also a good communicator.
  • Capable of managing, coordinating, and controlling warehouse operations, such as shipping and receiving.
  • Sales Associate who is enthusiastic, outgoing, and fashion-forward and who excels at establishing positive relationships with new and existing customers by providing superior customer service.
  • Retail Sales Associate who is friendly and enthusiastic.
  • Experienced Allocation Analyst with 12 years of experience managing in-season product availability by aligning inventory with merchandising strategies.

Accomplishments

  • Named “Associate of the Quarter” for exceeding all customer service goals.
  • Increased
  • Ensured
  • Awarded 12 merit increases during the first 8 years of employment.
  • Reduced
  • Fulfilled all supervisory duties when Store Manager was on vacation.
  • Managed
  • Identified
  • Guided
  • Achieved a 58% decrease in CPC (cost-per-click) by refining bidding strategies and utilizing advanced keyword targeting on Google.

Affiliations

  • Association of National Advertisers (ANA)
  • Interactive Media Council (IMC)
  • Toastmasters
  • Freemason
  • American Marketing Association
  • Project Management Institute
  • The Internet Marketing Association (IMA)
  • National Association of Social Workers
  • Programmatic Advertising Institute
  • Data & Marketing Association (DMA)

Certifications

  • YouTube Creative Essentials (Beacon Labs, 2020)
  • Facebook Blueprint Certification - 2020
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Amazon Advertising Sponsored Ads Accreditation
  • Cisco Certified Internetwork Expert (CCIE)
  • First Aid/CPR Certified
  • IAB Digital Sales Certification
  • Certified Programmatic Specialist, Vantage – 2019
  • Certified Google Display Consultant
  • HubSpot Content Marketing Certification

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