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Skills

  • Development of personalized academic advising plans
  • Project organization
  • Budget management and reallocation
  • Event organization and conference management
  • Mental health program advocacy
  • Career development services expansion
  • Budgets
  • Diversity and inclusion initiatives
  • MS Office
  • Method equipment

Work Experiences

  • Collaborated with student affairs and academic departments to create and pilot new living-learning communities that increased academic performance by 75%.
  • Authored and executed strategic student development plan, directly impacting a 78% increase in student completion rates.
  • Kept the institution financially sound by keeping detailed records and tracking expenses.
  • Conducted a comprehensive review of student conduct procedures.
  • Achieved a 39% improvement in service delivery.
  • Collaborated with customer success to introduce a financial literacy program.
  • Challenged existing student governance structures and led a reform that streamlined student leadership elections, increasing participation by 62%.
  • Oversaw the delivery of procedure project by program team, which resulted in system.
  • Collaborated with faculty and staff.
  • Looked for industry trends on social media and through online sources.

Summaries

  • Achieved 62% of students securing new employment or internship opportunities.
  • Boosted student satisfaction by 20%.
  • Accomplished Director of Student Development with a dedication to student wellness and mental health initiatives, driving engagement increases of 17% in awareness programs across campus.
  • Accomplished in advocacy for mental health, championing initiatives that increased participation in wellness programs by 26% and fostering a campus-wide culture of care.
  • Accomplished in advocacy for mental health.
  • Director of Student Development with 17 years of successful cross-functional collaboration and budget management experience.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Director of Student Development is a goal-oriented Director of Student Development who is dedicated to improving administrative operations in order to reduce costs and improve procedures.
  • Collaborative leader with experience in building customized living-learning communities that resulted in a 30% improvement in resident students’ academic outcomes.
  • Achieved a 15% rise in campus-wide activity involvement.

Accomplishments

  • Moderated focus groups to assess student needs and satisfaction, using findings to enhance program offerings and boost engagement by 64% over 6 months.
  • Created external partnerships for career development programs, resulting in 4 unique internship placements and increased student employment by 20% after graduation.
  • Facilitated training sessions for staff on effective student engagement techniques, enhancing their ability to support diverse student needs by 49%.
  • Designed and launched diversity and inclusion programming, improving participation rates among marginalized students by 45%.
  • Led professional development sessions for staff, focusing on student engagement and retention strategies, with over 5 staff attending annually.
  • Coordinated annual student development events, with over 13 participants, leading to a 64% boost in graduation preparedness and satisfaction.
  • Developed innovative communication strategies to enhance student engagement with institutional resources, driving a 59% increase in outreach response rates.
  • Developed and executed strategic plans for student services that enhanced engagement by 45% and increased student satisfaction ratings.
  • Enhanced student feedback channels by leveraging Asana, which resulted in 39% more actionable feedback for program development in 2020.
  • Documented and resolved framework which led to program.

Affiliations

  • National Academic Advising Association (NACADA)
  • International Network for Academic and Student Affairs (INAS)
  • American Educational Research Association (AERA)
  • International Leadership Association (ILA)
  • Council for the Advancement of Standards in Higher Education (CAS)
  • National Association of Social Workers
  • National Conference on Race & Ethnicity in Higher Education (NCORE)
  • Society of Human Resource Management
  • Association for Student Conduct Administration (ASCA)
  • Institute for Educational Leadership (IEL)

Certifications

  • CompTIA A+ Technician
  • Orientation and Onboarding Specialist Certification – program, 2018
  • SHRM Certified Professional (SHRM-CP)
  • Certified Student Affairs Educator (CSAEd) - Northwind
  • Instructional Design for Higher Education Certificate - system, 2023
  • Certified Educational Leadership Professional (CELP), 2015
  • Certified Coaching and Mentoring for Student Services - framework 2019
  • Certified Business Analysis Professional (CBAP)
  • Higher Education Administration Certificate – Lakeside Partners, 2024
  • Advanced Leadership in Student Affairs Certificate - procedure, 2017

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