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Skills

  • House arrest monitoring (GPS systems)
  • Coordinating with rehabilitation centers
  • Drug diversion understanding
  • Intake procedures
  • Field and home visit coordination
  • Security clearance
  • Time management and prioritization
  • Crisis intervention techniques
  • Crisis intervention strategies
  • Knowledge of mental health resources

Work Experiences

  • Worked with staff at the institution, local law enforcement, mental health boards, county attorneys, and treatment providers.
  • Benefitted local NGOs.
  • Achieved a 18% recidivism rate decrease.
  • Solved method issues, improved operations, and provided excellent customer service.
  • In charge of 7 full-cycle caseloads, which included pre-sentence, pre-trial, and client supervision every month.
  • Achieved Excellence Award for outstanding probation supervision.
  • Proposed special community service rehabilitation programs to assist offenders even more.
  • Achieved a 25% accuracy rate.
  • Achieved reduction over 6 months.
  • Kept offender records and documentation organized in accordance with department and legal guidelines.

Summaries

  • Achieved a 79% decrease in absconding cases during 2022.
  • Administered drug and alcohol testing.
  • Collaborated with behavioral health experts.
  • Achieved a 82% improvement in supervision compliance rates.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Committed to balancing enforcement with empathy, ensuring offenders meet legal obligations while receiving the support necessary to reintegrate into society.
  • Achieved a 30% reduction in re-offense rates.
  • Goal-oriented with experience in case management and collaborative support with social service agencies.
  • Collaborated with various stakeholders.
  • Award-winning Community Supervision Officer recognized for a 16% successful probation completion rate on a caseload of 12 offenders, maintaining high standards of professionalism and accountability.

Accomplishments

  • Utilized Microsoft Excel to streamline offender communication, improving case resolution times by 78%.
  • Developed individualized supervision plans, reducing probation violations by 29% in 2021.
  • Collaborated with team of 14 in the development of process.
  • Trained and mentored a team of 2 junior officers, improving overall case management efficiency by 35% in 2024.
  • Collaborated with law enforcement and community agencies, leading to a 34% increase in successful rehabilitations.
  • Monitored offenders' compliance with substance abuse conditions, achieving a 40% drug testing accuracy rate.
  • Expanded communication channels with family members of supervised offenders, leading to a 70% increase in family-supported interventions.
  • Reduced average offender risk assessment processing time by 57% through the use of Microsoft Excel.
  • Presented detailed findings to court officials, contributing to the successful amendment of 18 probation cases.
  • Initiated collaborative case review meetings, reducing probation backlogs by 83% in 2018.

Affiliations

  • Graduate: Criminal Justice Honor Society 2020
  • Therapeutic Community Practitioner Network
  • Association for Computing Machinery
  • American Correctional Association (ACA)
  • Court Appointed Special Advocate (CASA)
  • National Association for Court Management (NACM)
  • National Association of Drug Court Professionals (NADCP)
  • Jaycees
  • National Criminal Justice Association (NCJA)
  • Certified Criminal Justice Professional (CCJP) 2018

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Juvenile Probation Officer Training (National Juvenile Justice Training Center)
  • Community Correctional Case Manager Certification (American Probation and Parole Association)
  • ServSafe
  • Domestic Violence Risk Assessment Training (National District Attorneys Association)
  • Law Enforcement Supervision (International Association of Chiefs of Police)
  • Cisco Certified Network Associate (CCNA)
  • CompTIA Network+
  • Google Certified Professional Cloud Architect
  • Aggression Replacement Training (ART) Certification 2023

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