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Skills

  • Kennel cleaning and sanitizing methods
  • Computer literate
  • Driving and transportation
  • Customer satisfaction
  • Credit and collections
  • Budgets
  • Cross-functional team collaboration
  • Heavy lifting
  • Product ordering
  • Production planning

Work Experiences

  • Entered data into the Salesforce system, including payments, account information, and call logs.
  • Automated the restocking process through integration with the POS system, reducing manual errors by 37% and saving 7 hours per month.
  • Boosted sales by $13.
  • Metric helped me achieve $89,000.
  • Anticipated promotional events.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Collaborated with cross-functional managers to align backroom processes with evolving operational needs, leading to a HubSpot roll-out that increased sales by 32%.
  • Achieved Innovation Award for operational excellence.
  • Was in charge of hiring, training, and onboarding new team members, as well as conducting annual performance evaluations.
  • Answered an average of 9 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.

Summaries

  • Working with program inventory and keeping documentation up to date for optimal recordkeeping is something I'm familiar with.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Costs were consistently reduced while profits were increased.
  • Customer-focused Sales Representative with 14 years of experience solving problems for clients.
  • To ensure smooth business operations, successful in meticulously managing logistics, planning employee schedules, and communicating with other departments.
  • Professional with 14+ years of vendor management experience who is dependable and responsive.
  • Motivated Backroom Coordinator with experience managing large-scale projects, including budgeting and administration.
  • Backroom Coordinator with 15 years of successful project management and data analysis experience.
  • Resourceful and punctual worker with expertise in stakeholder engagement and process streamlining for increased productivity.
  • Design and development of successful program embedded software applications in the past.

Accomplishments

  • Collaborated with store management to synchronize inventory levels, improving availability of best-selling items and increasing sales by 32%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Created an efficiency log for tracking backroom activities, contributing to a 58% decrease in average time spent on restocking tasks.
  • Leveraged POS system analytics to forecast stocking needs, reducing overstock and optimizing storage space by 32%.
  • Piloted a backroom audit program that identified discrepancies and led to a 64% improvement in inventory accuracy over three years.
  • Implemented a First In, First Out (FIFO) inventory system, reducing expired product rates by 83%.
  • Partnered with vendors to ensure high-value items were allocated appropriate storage, reducing loss incidence by 67%.
  • Maintained a 66% accuracy rate in inventory counts by implementing daily cycle counts and spot checks.
  • Collaborated with team of 4 in the development of initiative.
  • Effectively communicated with logistics teams, ensuring a 39% on-time delivery rate for inbound stock.

Affiliations

  • Certified Inventory Specialist (CIS) from method
  • American Medical Informatics Association
  • Association for Supply Chain Management (ASCM)
  • Global Association for Retail Productivity and Innovation
  • National Association for Stockroom Efficiency Professionals (NASEP)
  • Retail Operations and Merchandising Association (ROMA)
  • Institute of Logistics and Transport (ILT)
  • Logistics and Distribution Management Association (LDMA)
  • Association of Retail and Supply Chain Leaders (2016 Chapter)
  • Microsoft Dynamics system Supply Chain Management User Group

Certifications

  • Certified Protection Officer (CPO)
  • Certified Store Manager (CSM) from Northwind
  • Certified Retail Operations Professional (CROP)
  • Certified Operations Manager (COM) from framework
  • First Aid and CPR Certification from Harbor & Co.
  • OSHA Safety Certificate: Hazard Communication Standards (HCS)
  • Certified Supply Chain Professional (CSCP)
  • Project Management Professional (PMP)
  • Time and Inventory Forecasting Certification from method
  • Microsoft Excel Specialist Certification

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