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Skills

  • MS Office
  • Needs assessment
  • Strategic account development
  • Product promotions
  • Customer onboarding
  • Data-driven decision making
  • Operational improvement
  • Product displays
  • Account development
  • B2B sales

Work Experiences

  • Collaborated with cross-functional teams.
  • Oversaw product transitions from the warehouse to the customer's location, including loading and unloading according to specifications.
  • Achieved a 78% conversion rate from lead to client.
  • Coached team on customer acquisition techniques.
  • Properly displayed products at customer locations in accordance with company specifications and policies.
  • Kept accurate records of all purchases by documenting orders, collecting payments, and issuing receipts.
  • Achieved a 35% repeat purchase rate.
  • Adjusted territory strategies.
  • Achieved contracts in 2022.
  • Collaborated with cross-functional teams to roll out new Tableau, driving adoption in key regions and exceeding initial forecasts by 41%.

Summaries

  • Intelligent, quick learner memorizes delivery areas, locates destinations, and explains the most up-to-date product information quickly.
  • Achieved a 64% increase in team performance.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Service-oriented and not afraid to take on difficult tasks.
  • Within Miscellaneous, senior Premise Territory Manager and outstanding performer in process improvement and strategic planning.
  • Competitive Route Sales Representative with a proven track record of providing customers with customized products to meet their specific needs and requirements.
  • Premise Territory Manager is a multi-talented Premise Territory Manager who is consistently rewarded for planning and operational improvements.
  • Determined and dependable procedure leader with exceptional customer service abilities.
  • Superior levels of account development, retention, and expansion are achieved by cultivating productive relationships with clients.
  • Achieved a 74% rise in qualified leads.

Accomplishments

  • Developed and presented territory reviews and performance analyses, aiding upper management in strategic decision-making for scaling operations.
  • Formulated a customer loyalty program that enhanced retention rates by 69% and improved satisfaction levels across key accounts.
  • Resolved product issue through consumer testing.
  • Achieved 46% over quarterly sales targets for QuickBooks, driving revenue growth in the the Pacific Northwest region through a targeted marketing strategy.
  • Reduced customer churn by 29% in 18-client portfolio through proactive relationship management and issue resolution.
  • Analyzed market trends to develop a customer-centric sales approach, resulting in a 17% increase in lead conversion rates.
  • Set and exceeded personal and team sales quotas by up to 34%, consistently ranking in the top Premise Territory Manager for the company.
  • Assisted in the realignment and prioritization of territory assignments, resulting in a 60% boost in sales efficiency.
  • Managed a portfolio of 7 key accounts post-merger, maintaining a client satisfaction rate above 25% during organizational transitions.
  • Identified and capitalized on cross-selling opportunities, leading to a 71% increase in average deal size.

Affiliations

  • Trade Promotion Management Association (TPMA)
  • Sales Management Association (SMA)
  • Lions Club
  • Retail Industry Leaders Association (RILA)
  • Consultative Sales Professionals Association (CSPA)
  • Freemason
  • Association for Computing Machinery
  • Strategic Account Management Association (SAMA)
  • National Association for Business Economics (NABE)
  • Society of Women Engineers

Certifications

  • Field Sales Management Certification – Cedar Works
  • Strategic Account Manager Certification - method
  • Certified Sales Operations Specialist – Sales Management Association
  • Certified Sales Executive (CSE) - Sales and Marketing Executives International (SMEI)
  • Certified Business Analysis Professional (CBAP)
  • Advanced Sales Management Program – framework
  • CompTIA Network+
  • Cisco Certified Network Associate (CCNA)
  • Delivery Performance Excellence Certification – program
  • Territory Management Certification – Sales Management Association

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