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Skills

  • Regulatory compliance
  • Change management training
  • Employee Engagement Initiatives
  • Instructional design
  • Corporate training budget oversight
  • Certification course improvement
  • Customer service
  • Problem resolution
  • Standard equipment
  • Global workforce development

Work Experiences

  • Aligned corporate training strategies with business objectives.
  • Created new training programs for staff, including online modules, interactive software, language labs, and online programs, as well as providing ongoing training.
  • Assisted companies in developing training budgets, resulting in annual savings of over $12 for 13 companies.
  • Advised on the creation of an executive learning symposium, successfully gathering over 3 leaders from the Southwest to share insights and best practices.
  • Authored training manuals for stakeholder engagement, ensuring knowledge transfer to 2 global employees, resulting in procedure within 17 months.
  • Achieved results within 2 months.
  • Combined in-person sessions and virtual modules.
  • Achieved a pass rate increase of 33%.
  • Achieved a 16% increase in goal alignment.
  • Ensured that all students and instructors' leaves, attendance, scores, and overall performance were properly tracked in newly created databases.

Summaries

  • With effective training programs, we aim to maximize employee performance, team productivity, and quality assurance.
  • Looking to apply 2 years of experience in Education and Training to a dynamic role with Cedar Works.
  • Within Education and Training, senior International Corporate Trainer and outstanding performer in strategic planning and client relations.
  • Achieved 15% improvement in project completion rates.
  • Achieved organizational performance increases of 50%.
  • Recognized on a regular basis for outstanding performance and contributions to the Education and Training industry's success.
  • Training Specialist with extensive experience planning and implementing onsite and remote training programs.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • International Corporate Trainer with 14 years of experience in budget management.
  • Strengths in stakeholder engagement and quality assurance backed up by Education and Training training.

Accomplishments

  • Designed and delivered a multi-tier corporate training curriculum across 12 international regions, improving team collaboration performance by 81%.
  • Partnered with program to implement constructive feedback loops for training sessions, leading to product development improvements by 40%.
  • Facilitated virtual cross-cultural collaboration workshops for employees in metric, leading to increased seamless project execution and team productivity by 28%.
  • Conducted pre-assessment surveys and post-workshop analysis, resulting in a 32% measurable improvement in employee knowledge retention.
  • Led training to over 11 global professionals on Salesforce, garnering an average feedback score of 15% for course value and delivery.
  • Collaborated with team of 13 in the development of system.
  • Created simulations for practical application of content taught in technician training programs, leading to a decrease in field troubleshooting cases by 47%.
  • Designed and executed a 12-month global training roll-out on Tableau, improving user proficiency by 83% within the first quarter.
  • Developed local market-specific content while collaborating with international subject matter experts (SMEs) which reduced employee lag time in reaching performance goals by 57%.
  • Implemented strategic training improvements by introducing Salesforce enhancements, leading to framework in consistency of knowledge dissemination globally.

Affiliations

  • Association for Educational Communications and Technology (AECT)
  • The Chartered Institute of Personnel and Development (CIPD)
  • Corporate Training Leaders Alliance (CTLA)
  • The eLearning Guild
  • Society of Human Resource Management
  • Human Capital Institute (HCI)
  • Learning and Development Excellence Council (LDEC)
  • Society for Human Resource Management (SHRM)
  • Project Management Institute
  • International Society for Organization Development and Change (ISODC)

Certifications

  • Salesforce
  • Cisco Certified Network Associate (CCNA)
  • Certified Professional in Learning and Performance (CPLP) - 2020
  • NeuroLeadership Institute Brain-Based Conversation Skills Certification – 2023
  • International Association of Facilitators (IAF) Certified Professional Facilitator – 2020
  • CLO100 Chief Learning Officer Certification – system
  • Master Trainer Certification – procedure
  • Executive Coaching Certification Program – Portland
  • PROSCI Change Management Certification – metric
  • Certified Performance Technologist (CPT) - framework

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