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Skills

  • Data-driven decision making
  • On-time shipment performance improvement
  • Project organization
  • MS Office
  • Relationship development
  • Route optimization
  • Customs clearance procedures
  • ISO certification standards
  • Data entry
  • Inventory discrepancy resolution

Work Experiences

  • Designed a rotating shift schedule for 11 employees.
  • Analyzed delivery routes to identify inefficiencies and reduced shipping costs by $18 through strategic carrier selection.
  • Analyzed delivery routes.
  • Developed a KPI reporting process for all shipping activities, used to monitor shipping lead times and reduce operational costs by $7.
  • Ensured all shipments were processed with compliance to metric standards, reducing fines and penalties by 38%.
  • Consistently met strict quality control standards.
  • Collaborated with logistics teams and shipping carriers to optimize routes, reducing delivery time by 55% and improving on-time shipment performance.
  • Coordinated freight pickup schedules with multiple carriers.
  • Contributed to a 82% increase in overall sales revenue.
  • Ensured compliance with system standards.

Summaries

  • Adept at conducting regular audits on shipping documentation, uncovering discrepancies and reducing shipping delays by 20% to streamline customer deliveries.
  • Consistently delivered measurable improvements to packing efficiency.
  • Achieved 27% precision.
  • Strengths in vendor management and strategic planning backed up by Miscellaneous training.
  • Adept at consolidating shipments.
  • Achieved a 47% improvement in customer satisfaction scores.
  • Achieved a 56% increase in on-time deliveries.
  • With 11 years of experience, I am very familiar with professional shipment processes.
  • Capable of reducing inaccuracies by 67%.
  • Adept at conducting regular audits on shipping documentation.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Worked with compliance teams to ensure adherence to initiative regulations and improved department audit scores by 71% in 2016.
  • Prepared accurate shipping and customs documentation for international exports, resulting in zero customs delays in 2018.
  • Managed supplier relationships, resulting in on-time availability of all shipping materials and a 67% reduction in backorders.
  • Documented and resolved initiative which led to process.
  • Created weekly performance reports using process, which were used to guide continuous improvement efforts within the shipping department.
  • Streamlined order fulfillment processes that helped reduce warehouse labor hours by 13 hours per week.
  • Implemented real-time tracking software, reducing lost or delayed packages by 63% and enhancing customer confidence.
  • Negotiated shipping rates with freight vendors, resulting in a 73% reduction in overall transportation costs.
  • Coordinated inbound and outbound freight schedules to ensure uninterrupted operations and faster turnaround times.

Affiliations

  • Association for Computing Machinery
  • Certified Supply Chain Professional (CSCP), APICS
  • Certified Interstate Air Cargo Professional (CIACP)
  • Transportation Intermediaries Association (TIA)
  • Jaycees
  • International Compliance Professionals Association (ICPA)
  • National Customs Brokers & Forwarders Association of America (NCBFAA)
  • American Society of Transportation and Logistics (ASTL)
  • International Air Transport Association (IATA)
  • International Council of Nurses

Certifications

  • SAP Certified Application Associate – Shipping (SA) Certification from Cedar Works
  • SHRM Certified Professional (SHRM-CP)
  • Certified Export Specialist (CES)
  • Certified Cargo Security Specialist (CCSS)
  • CompTIA Security+
  • Certified Dangerous Goods Trainer
  • Cisco Certified Internetwork Expert (CCIE)
  • Cisco Certified Network Associate (CCNA)
  • Forklift Safety Training Certificate from Meridian in 2015
  • Salesforce

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