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Skills

  • Team management
  • Client and Vendor Conflict Resolution
  • Hazardous materials handling
  • Business operations
  • Operational improvement
  • Inventory tracking and control
  • Communications
  • On-time shipment performance improvement
  • Logistics coordination
  • Freight expense management

Work Experiences

  • Ensured compliance of domestic shipments with regulations.
  • Ensured that program and framework packages were delivered efficiently and on time, identifying and selecting the best shipping methods to meet deadlines.
  • Was in charge of day-to-day shipping and receiving for over 8 packages per day.
  • Designed a rotating shift schedule for 10 employees, ensuring continuous shipment operations and reducing overtime hours by 20%.
  • Achieved zero non-compliances in 2023.
  • Collaborated with logistics teams and shipping carriers to optimize routes, reducing delivery time by 55% and improving on-time shipment performance.
  • Ensured compliance with system standards.
  • Decreased total freight damage claims by 76%.
  • Achieved a 9% improvement in shipping accuracy.
  • Communicated with carrier representatives to make arrangements and provide shipping and delivery instructions.

Summaries

  • Achieved 27% precision.
  • Consistently delivered measurable improvements to packing efficiency.
  • Contributed to shipping cost reductions of $13 per year.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Collaborates with cross-functional teams.
  • Experienced in technical writing, recordkeeping, and interdepartmental coordination.
  • Shipping Operator with experience managing shipments for Miscellaneous companies.
  • Japanese conversational abilities
  • Shipping Operator with 12 years of successful risk assessment and vendor management experience.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Monitored and managed stock discrepancies through regular audits, reducing the incidence of lost products by 49% annually.
  • Maintained meticulously accurate records for international shipments, consistently passing all customs audits with no discrepancies.
  • Resolved product issue through consumer testing.
  • Reduced shipping miscommunications by 62% by developing a streamlined coordination process between the warehouse and shipping departments.
  • Developed logistics strategies that minimized freight costs by $103,000 annually while maintaining high service levels.
  • Worked with compliance teams to ensure adherence to initiative regulations and improved department audit scores by 71% in 2016.
  • Redesigned shipping procedures in collaboration with the operations team, improving order accuracy by 43% and efficiency by 17 hours per week.
  • Streamlined order fulfillment processes that helped reduce warehouse labor hours by 13 hours per week.
  • Used data analysis tools to track, evaluate, and improve performance metrics for the shipping department, achieving a 43% increase in productivity.
  • Coordinated the implementation of new shipping software, which increased operational transparency and reduced manual tracking by 29%.

Affiliations

  • Association for Supply Chain Management (APICS)
  • American Production and Inventory Control Society (APICS)
  • Freight Transport Association (FTA)
  • Lions Club
  • Professional Pricing Society (PPS)
  • American Marketing Association
  • Jaycees
  • Certified Transportation and Logistics Professional (CTLP)
  • International Council of Nurses
  • Transportation Intermediaries Association (TIA)

Certifications

  • Certified Supply Chain Professional (CSCP) by APICS
  • Certified Cargo Security Specialist (CCSS)
  • Certified Public Accountant
  • Certified Dangerous Goods Trainer
  • First Aid/CPR Certified
  • Certified Business Analysis Professional (CBAP)
  • Lean Six Sigma Green Belt Certification
  • Certified International Trade Professional (CITP) by the Forum for International Trade Training (FITT)
  • Global Maritime Logistics Professional (GMLP) Certification
  • ServSafe

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