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Skills

  • Tax preparation
  • Weekly Payroll
  • Client-focused
  • Multi-Task Management
  • Patient education and counseling
  • Healthy meal preparation
  • Excellent communication
  • HIPAA compliance
  • Heavy lifting
  • Customer satisfaction

Work Experiences

  • Implemented billing best practices, which resulted in a significant reduction in accounts receivable delays.
  • Established rates for available health services and planned 18 months budgets.
  • Achieved standard within 18 months.
  • Achieved a 38% reduction in employee turnover.
  • Provided information on various immunizations to patients and patrons, including flu, DTaP, and HPV vaccines.
  • Accommodated rural and underserved populations.
  • Created customized care plans working with hospital staff and families to assess and meet individual needs.
  • Created and updated HIPAA, benefits administration, and general liability policies and procedures while adhering to statutory, regulatory, and local, state, and federal guidelines.
  • Achieved 45% rise in operational efficiency.
  • Double-checked the data's accuracy and integrity.

Summaries

  • Hope to help Lakeside Partners achieve even greater success by leveraging my personal skill set and proactive demeanor.
  • Customer-focused Sales Representative with 8 years of experience solving problems for clients.
  • Develop and lead an office staff that is productive and efficient.
  • Effective Pharmacy Manager with strong customer service, phone etiquette, and problem-solving abilities.
  • Dedicated Pharmacy Manager with experience with regulatory requirements and a passion for assisting people from all walks of life.
  • Among his accomplishments is the creation of a program app for use in the procedure industry.
  • Expert at streamlining processes, increasing team productivity, and lowering costs to ensure long-term nursing home operations.
  • Astute professional with extensive experience in pharmacy operations and performance metrics.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Optimized hospital supply chain management practices, reducing procurement lead time for critical medical supplies by 57%.
  • Coordinated a hospital expansion project that increased the number of operating rooms by 17, allowing for a 25% increase in surgical appointments.
  • Reduced hospital-wide operational costs by 82% through streamlined supplier contracts and procurement processes.
  • Collaborated with medical and administrative teams to improve emergency room triage protocol, reducing patient wait times from 17 minutes to 12 minutes.
  • Established new budget monitoring systems that improved financial accountability across departments, resulting in a 42% reduction in overspending.
  • Documented and resolved initiative which led to program.
  • Introduced a patient feedback evaluation system that helped identify service bottlenecks, leading to improved hospital ratings by 53% points.
  • Designed and facilitated leadership workshops, focusing on enhancing communication and conflict resolution skills among department heads.
  • Led the introduction of a new EHR system that improved patient revisit timelines by 39% and reduced missed follow-ups.

Affiliations

  • Society of Women Engineers
  • National Association of Social Workers
  • American Society of Safety Professionals
  • American Public Health Association (APHA)
  • Association for Computing Machinery
  • Society of Critical Care Medicine (SCCM)
  • Commission on Accreditation of Healthcare Management Education (CAHME)
  • Society of Hospital Medicine (SHM)
  • Society of Human Resource Management
  • Joint Commission on Accreditation of Healthcare Organizations (JCAHO)

Certifications

  • Certified Revenue Cycle Executive (CRCE) - American Association of Healthcare Administrative Management (AAHAM)
  • Clinical Documentation Improvement Practitioner (CDIP) – American Health Information Management Association (AHIMA)
  • ServSafe
  • Certified Population Health Data Analyst (CPHDA) - National Association of Healthcare Data Integrity
  • Electronic Health Records Specialist Certification (CEHRS) - process
  • Certified Professional in Healthcare Risk Management (CPHRM) - AHA Certification Center
  • Cisco Certified Network Associate (CCNA)
  • Certified Lean Healthcare Professional (CLHP) Lakeside Partners
  • Certified Health Care Emergency Professional (CHEP) - International Association for Healthcare Security & Safety
  • Board Certified in Healthcare Management - American College of Healthcare Executives (ACHE)

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