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Skills

  • Contract review and compliance verification
  • Problem resolution
  • Team collaboration and leadership
  • Hands-on experience with procedure
  • Team building
  • Contract Risk Mitigation
  • Customer service
  • Adaptability in dynamic project environments
  • MS Office
  • Communications with internal and external stakeholders

Work Experiences

  • Collaborated with senior leadership on risk assessments.
  • Collected customer feedback post-project launch.
  • Coordinated cross-departmental meetings and prepared detailed agendas, resulting in increased team alignment and timely deliverables.
  • Coordinated cross-departmental meetings.
  • Accelerated project ramp-up.
  • Analyzed contracts.
  • Collected and analyzed customer feedback post-project launch, delivering actionable insights to the product team to improve features.
  • Provided expert clerical support by handling a wide range of routine and special requests efficiently.
  • Wrote professional memos, letters, and marketing copy to support business objectives and growth.
  • Assisted with quality assurance processes for key deliverables, leading to a 66% improvement in overall client satisfaction.

Summaries

  • Achieved a 71% boost in team productivity.
  • Adept in digital project tracking using Workday.
  • Exceptional at drafting process documents and keeping accurate organizational records.
  • Project Assistant Summer Intern with 13 years of successful workflow optimization and performance reporting experience.
  • Clear understanding of team leadership and data analysis as well as risk assessment training.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Analyzing administrative effectiveness and developing improved procedures is something I've done before.
  • Project Assistant Summer Intern is a multi-talented Project Assistant Summer Intern who is consistently rewarded for planning and operational improvements.
  • Adept in facilitating collaboration.
  • Meticulous Project Assistant Summer Intern capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using Workday.

Accomplishments

  • Developed and documented process improvement plans to streamline team workflow inefficiencies, improving overall productivity by 46%.
  • Created template reports for repeat use across multiple projects, cutting report preparation time for regular project updates by 37%.
  • Managed and distributed key meeting notes and summaries for a project group of 13, substantially improving communication flow and follow-ups.
  • Assisted with project closeout activities, including report generation and final documentation, ensuring method was closed efficiently and on time.
  • Developed and maintained a project tracker that allowed senior staff to monitor key performance indicators (KPIs) and milestones for procedure.
  • Conducted proofreading and editing for key project deliverables, enhancing clarity and accuracy, which contributed to a 23% client satisfaction increase.
  • Collaborated with the project manager to track budgets, enabling the identification of cost overruns and saving $122,000 over the project lifecycle.
  • Utilized advanced Excel features like pivot tables and VLOOKUP to consolidate project data, making reporting more streamlined and accurate.
  • Assisted with milestone tracking and project workflow documentation, keeping framework on schedule and on budget.
  • Assisted in creating comprehensive financial and performance reports, ensuring all data was accurate and ready for executive review.

Affiliations

  • Association for Project Management (APM) Affiliate
  • Society of Human Resource Management
  • Freemason
  • Toastmasters
  • International Association of Administrative Professionals
  • Young Professionals in Transportation (YPT) - Active Member/Volunteer
  • Volunteer Project Coordinator for method
  • Student Project Management Association (SPMA) - Founding Member
  • Project Management Institute
  • National Contractors Association (NCA) - Affiliate

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Google Data Analytics Professional Certificate - 2023, Google
  • Project+ Certification - 2022, CompTIA
  • Microsoft Certified: Power Platform Fundamentals - 2019, Microsoft
  • Certified in Risk and Information Systems Control (CRISC) 2018 - ISACA
  • Six Sigma Yellow Belt Certification - 2017 - Meridian
  • CompTIA Network+
  • Certified Project Management Practitioner (CPMP) - 2022, International Association of Project Managers (IAPM)
  • Certified Associate in Project Management (CAPM) - 2022 - Project Management Institute (PMI)
  • AgileBA Foundation Certification - 2021, APMG International

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