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Skills

  • Oral and written communication
  • Communications
  • Access management
  • Public speaking
  • Weekly Payroll
  • Strong vendor relations
  • Exceptional organizational skills
  • Customer service excellence
  • Social media
  • Expert in Microsoft Excel system

Work Experiences

  • Started the planning and construction of a new category facility worth $4 million.
  • Achieved zero incidents in 2024.
  • Made recommendations gathered and analyzed data for studies and reports, and based on my findings.
  • Increased employee morale and decreased turnover by 2%.
  • Wrote and edited a variety of documents, including city council meeting agendas and framework.
  • SAP, Jira, and Microsoft Excel were among the ongoing community programs for which I coordinated funding.
  • Looked for industry trends on social media and through online sources.
  • Achieved consistency in speed and accuracy.
  • Achieved on-time delivery rate in 2016.
  • Responded to all general public inquiries in a timely and professional manner.

Summaries

  • Developed contract and vendor databases to improve contract monitoring.
  • Industry best practices, as well as postal delivery guidelines and protocols, are well-understood.
  • Ethical Contract Specialist with 12 years of contract analysis and revision experience.
  • A politically astute government administrator with a track record of budget and personnel management success.
  • Ethical Contract Specialist with 7 years of negotiating and managing contract development and execution.
  • A versatile city administrator who has been successful in spearheading and completing large-scale city projects while maintaining positive relationships with citizens.
  • Capable of effectively managing urban municipalities that are rapidly growing, developing, and expanding.
  • Seeking a position in city government that will provide new opportunities for professional development and challenges.
  • Client-centered approach to ensure the company gets the best deals while staying within budget.
  • Delivered metric and system to recipients while safely performing job functions and meeting deadlines.

Accomplishments

  • Researched
  • Improved
  • Implemented an emergency notification system to text critical information to community members’ cell phones.
  • Initiated
  • Recommended
  • Documented and resolved process which led to system.
  • Assisted in training 3 new mail carriers on efficient delivery practices and customer service guidelines, resulting in improved team performance.
  • Adapted to rapidly changing route assignments and operational requirements due to unforeseen conditions, consistently delivering mail on time without delays.
  • Integrated
  • Identified

Affiliations

  • Toastmasters
  • The Environmental and Occupational Health Society
  • American Heart Association CPR Certified 2021
  • Freemason
  • Association for Computing Machinery
  • Jaycees
  • National Association of Letter Carriers (NALC)
  • Society of Women Engineers
  • Rotary International
  • Association of Information Technology Professionals

Certifications

  • Safety Leadership Certificate by Beacon Labs
  • Certified Public Transportation Worker (CPTW) by Beacon Labs
  • Certified Postal Worker in Parcel Security Protocols by method
  • ServSafe
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Business Analysis Professional (CBAP)
  • Certified in High-Volume Package Handling by Meridian
  • Completion of USPS Employee Safety Compliance Course
  • CompTIA A+ Technician
  • Certified in Postal Performance Tracking and Reporting Analytics by Adobe Creative Suite

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