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Skills

  • Data-driven decision making
  • Business Planning
  • Financial Management
  • Team building
  • Earned Value Management (EVM)
  • First Aid/CPR
  • Business operations
  • Business analysis
  • Negotiation
  • Customer satisfaction and retention strategies

Work Experiences

  • Updated processes on a regular basis to eliminate inconsistencies and improve scheduling across process calendars and programs.
  • Oversaw quality programs aimed at reducing late compliance activities.
  • Acted as liaison between regional teams and corporate headquarters, facilitating smoother communication and reducing project delays by 60%.
  • Increased productivity by 14% while lowering staffing and operational costs.
  • Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.
  • Welcomed new members and established and updated memberships in Ironclad Systems standard programs.
  • Achieved a significant program by making proactive decisions based on market expertise and business knowledge.
  • Used forecasting to figure out what changes needed to be made in the supply chain.
  • Planned marketing initiatives and tapped into my referral network to promote business development.
  • Led the company to a successful product launch and growth by developing an initial product roadmap and go-to-market strategy.

Summaries

  • Encouragement manager and analytical problem-solver with abilities in team building, leadership, and motivation, as well as strong customer relations and relationship-building skills.
  • Offering a can-do attitude and a track record of success in coordinating and monitoring operations across multiple departments.
  • Performance reporting, strategic planning, and data analysis are all well-trained.
  • Results-driven, decisive leader who knows how to build profitable relationships with key partners, vendors, and clients.
  • Dynamic application of workflow optimization and client relations in a fast-paced business environment.
  • Senior Manager Projects with 9 years of successful budget management and project management experience.
  • Proactive Senior Manager Projects uses determination and attention to detail to produce high-quality workflow optimization work.
  • Multi-tasking manager with a reputation for fostering a positive work environment and high-performing teams.
  • With forward-thinking leadership, proven skills in increasing productivity, efficiency, and bottom-line profits.
  • Customer-focused team player with expertise in maximizing customer satisfaction while increasing profits and client acquisition.

Accomplishments

  • Managed the development and launch of a QuickBooks representing $103,000 of annual revenue, achieving 76% market adoption in the first three months.
  • Reduced project bottlenecks by 49% by developing an issue escalation framework and fostering open communication channels between all stakeholders.
  • Led a cross-functional team through a complex 8-month project deployment, delivering Asana under budget by 55%.
  • Collaborated with team of 5 in the development of metric.
  • Championed the implementation of a risk management framework reducing overall project delays by 62% over a 15-year period.
  • Collaborated with external vendors, successfully renegotiating supply contracts to reduce material costs by 48%, contributing to a $34,000 savings over 5 fiscal years.
  • Oversaw the end-to-end lifecycle of a $90,000 project, using agile best practices to ensure consistent on-time delivery while staying 30% under budget.
  • Resolved product issue through consumer testing.
  • Spearheaded initiatives in contractor and supplier management, optimizing procurement processes and reducing vendor delays by 62%.
  • Developed a sustainable process for future project risk assessments, cutting reactive risk measures by 40% and standardizing preventative controls.

Affiliations

  • PMI Risk Management Professional (PMI-RMP) - Certified since 2017
  • Project Leadership Institute - Graduate and Fellow
  • International Association of Administrative Professionals
  • Association for Supply Chain Management (APICS)
  • PMI Project Management Professional (PMP) - Certified since 2018
  • Northern America Agile Leadership Network - Leadership Circle Member
  • International Council of Nurses
  • Harvard Extension Management Program - Graduate in Strategic Leadership
  • Association for Computing Machinery
  • American Society for Quality (ASQ) - Member, Lean Six Sigma Certifications

Certifications

  • Diploma in Project Management - process
  • Certified Professional in Supply Management (CPSM) - ISM
  • Agile Certified Practitioner (PMI-ACP) - PMI
  • Certified Public Accountant
  • Cloud Computing Expert - program
  • CompTIA A+ Technician
  • ServSafe
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified in the Governance of Enterprise IT (CGEIT) - ISACA
  • Change Management Practitioner - APMG International

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