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Skills

  • Quality Data Analytics
  • Budget management and resource allocation
  • Root cause analysis
  • Defect rate reduction
  • Customer satisfaction improvement
  • Auditing and Compliance Achievements
  • Performance Monitoring and Feedback
  • Business operations
  • Quality Improvement Strategy Development
  • Team building

Work Experiences

  • Used SAP to collect, organize, and model data.
  • Had an excellent attendance record and was always on time for work.
  • Analyzed process data to identify performance gaps, resulting in a 25% reduction in processing time.
  • Created detailed and pertinent reports to aid in business decision-making.
  • Achieved results within 18 months months.
  • Achieved President's Club recognition for operational excellence.
  • Achieved OSHA at 6 facilities.
  • Achieved results over two years months.
  • Achieved Innovation Award recognition for quality leadership.
  • Achieved a 34% improvement in quality of incoming materials.

Summaries

  • Adept at driving continuous improvement initiatives that consistently save companies $8 in operational costs over a several months period.
  • 4 years of experience in quality improvement.
  • Initiative Management Analyst with extensive experience in financial, business development, and operations.
  • Helping business leaders understand all aspects of operations is something I'm used to.
  • To increase productivity and job performance, be knowledgeable about best practices, leadership strategies, and employee motivation.
  • Analyzed category data.
  • Boosted throughput by 41%.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Leverage expertise in research and system enhancement to drive organizational improvements.
  • Achieved a 60% boost in on-time deliverables.

Accomplishments

  • Leveraged predictive data analytics to identify and mitigate risks in program process, achieving a proactive decrease in errors by 76%.
  • Helped identify and mentor continuous improvement champions across 10 facilities, resulting in 72% of projects meeting or exceeding performance goals.
  • Successfully mentored 15 employees to obtain their PMP, improving cross-functional team skills by 47%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Worked with Product Development to implement Design for Six Sigma (DFSS) principles, resulting in 60% fewer design-related defects in new releases.
  • Developed and monitored quality performance scorecards to ensure teams met or exceeded company-standard KPIs by 69%.
  • Developed a knowledge-sharing portal for continuous improvement techniques, leading to a 42% increase in employee engagement with quality processes.
  • Decreased quality control inspection times by 37% through automation and standardization of testing procedures.
  • Introduced Just-In-Time (JIT) supply chain concepts, leading to an inventory carrying cost reduction of 38% and increasing cash flow by $6.
  • Documented and resolved framework which led to method.

Affiliations

  • Member of the Institute for Operational Excellence (IOE)
  • International Society for Performance Improvement (ISPI) Affiliate
  • Lean Construction Institute (LCI) affiliated Lean Construction Professional
  • Toastmasters
  • International Association of Administrative Professionals
  • National Society of Professional Engineers (NSPE) - Affiliate
  • American Manufacturing Quality Management Association (AMQMA)
  • American Society for Quality (ASQ) Certification in category
  • Association for Supply Chain Management (APICS)
  • Freemason

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Quality Improvement Associate (CQIA) - ASQ
  • Certified Reliability Engineer (CRE) – standard
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Process Improvement Leader (CPIL) - Ironclad Systems
  • Salesforce
  • Certified Business Process Improvement Consultant (CBPIC) – Brightline
  • Google Certified Professional Cloud Architect
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE) – ASQ
  • Failure Mode and Effects Analysis (FMEA) Practitioner – Lakeside Partners

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