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Skills

  • Process streamlining
  • First Aid/CPR
  • RFI Scanners
  • Team management
  • Union negotiations
  • MS Office
  • Recruitment and hiring
  • Cross-functional team collaboration
  • Conflict resolution and mediation
  • Operational improvement

Work Experiences

  • Ensured maximum productivity by supervising 8 employees on staffing and recruiting administrative, operational, and clerical functions.
  • Fostered positive employee attitudes toward organizational objectives through effective orientations and townhall meeting systems.
  • Counseled managers on matters of organizational policy, such as process and initiative policies, and suggested necessary changes.
  • Collaborated with cross-functional departments to develop, support, administer, and maintain Asana and Workday reporting.
  • Facilitated the new hire onboarding program by scheduling training initiatives, resolving issues, and processing paperwork.
  • Reduced workplace accidents by being proactive with prevention and putting in place safety policies and procedures.
  • Used strong negotiating skills to see both sides of a situation and work to reach agreements that were satisfactory to both parties.
  • Managed an integrated recruiting campaign that spanned multiple media platforms.
  • Built consensus and job satisfaction among management and front-line employees to improve operations and promote growth.
  • Reduced HR budget spending by 6% by developing new processes and improving workflow during one year.

Summaries

  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Change agent with a track record of driving continuous performance gains.
  • Looking forward to taking on a new challenge with a successful team.
  • Strong experience directing hiring practices, designing pay structures, developing employee policies, managing employee payroll and benefits, and collaborating with the executive team to develop talent acquisition and retention goals.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Process, system, and program are all available.
  • Astute and proactive problem-solver with superior business and operations acumen honed over a long career, exposure to a variety of industries, and a solid education.
  • In a initiative environment, multitask effectively on complex tasks while adhering to deadlines.
  • ITIL certified
  • Multilingual and fluent in French and German, with a strong grasp of cultural differences.

Accomplishments

  • Proactively identified and resolved talent gaps, reducing the vacancy rate by 70% across all 2 company locations.
  • Managed the implementation of state and federal payroll compliance updates, successfully ensuring 52% compliance across 7 stores during audits.
  • Trained 18 store managers on leadership fundamentals, which led to a 75% improvement in team KPIs.
  • Curated a strategic succession planning program, filling 18 key leadership roles internally within several months of implementation.
  • Developed a refined performance management review system that improved evaluation accuracy and reduced bias across 5 reporting lines.
  • Implemented employee feedback surveys that provided actionable insights, contributing to a 22% improvement in morale across 17 departments.
  • Achieved an Innovation Award for a comprehensive wellness plan that led to a 24% decrease in health-related absenteeism over 6 months.
  • Collaborated with upper leadership to plan, develop, and implement a succession plan that enabled seamless transitions for 15 leadership roles.
  • Developed and implemented a communication strategy that improved employee awareness of benefits, policies, and available learning modules, boosting engagement by 39% across 2 stores.
  • Successfully centralized recruitment analytics for real-time tracking of 16% performance indicators, leading to a 55% increase in hiring efficiency.

Affiliations

  • Speaker at Annual Raleigh Retail HR Conference, 2018
  • Attendee, Annual Phoenix HR Summit 2015
  • Member, Society for Human Resource Management (SHRM)
  • Certified Compensation Professional (CCP), method
  • Committee Member, Corporate Wellness and Employee Engagement Initiative
  • Chairperson, Meridian HR Strategy Council
  • Volunteer, Retail Human Resources Roundtable Group
  • Contributor, Austin Diversity, Equity, and Inclusion Council
  • Certification, Strategic Workforce Planning, initiative
  • Certification, Senior Professional in Human Resources (SPHR), category

Certifications

  • Certified Human Resources Auditor (CHRA)
  • Compensation Analysis Specialist (CAS)
  • Cisco Certified Internetwork Expert (CCIE)
  • Project Management Professional (PMP)
  • Certified Compensation Professional (CCP)
  • Google Certified Professional Cloud Architect
  • Workplace Communication and Conflict Management Certificate
  • HR Data Analyst Certificate
  • Talent Management Institute (TMI) Certification
  • Apple Certified Associate (ACA)

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