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Skills

  • Team leadership and supervision
  • First Aid/CPR
  • Cash Flow and Invoice Processing Efficiency
  • Basic Accounting and Financial Reporting
  • Budget Management and Cost Control
  • Vendor relationship management
  • Accounting familiarity
  • Spreadsheet management
  • Filing and data archiving
  • Sorting and labeling

Work Experiences

  • Organized physical files and digitized records so that authorized team members could update and retrieve them quickly.
  • Created a professional development program for the administrative team.
  • By reducing downtime and streamlining quality control procedures, I was able to increase profitability and productivity.
  • Analyzed workflow procedures.
  • Oversaw the scheduling, preparation, and distribution of information for board and committee meetings.
  • Coordinated domestic and international travel logistics.
  • Achieved a productivity increase of 26%.
  • Achieved time savings across departments.
  • Collaborated with HR to facilitate onboarding processes, reducing downtime during orientation, and improving new hire satisfaction by 73%.
  • Coordinated with HR, finance, and IT departments.

Summaries

  • With an organized approach and strong multitasking abilities, dedicated to maximizing customer satisfaction and exceeding business objectives.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • With a background in accounting and finance, I am a talented administrative professional.
  • Achieved a 63% improvement in departmental performance.
  • Meet and exceed business objectives while catering to a wide range of customer needs.
  • Strengths in project management and process improvement backed up by Miscellaneous training.
  • Administration professional with extensive experience.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • For method business objectives, outgoing and efficient Administration Team Leader versed in team leadership.
  • Achieved improvements within 2021.

Accomplishments

  • Reduced administrative processing times by 62% by implementing optimized workflow systems across 16 departments.
  • Trained 17 administrative staff in workplace safety compliance, resulting in a zero-incident workplace for two years.
  • Supported C-suite executives with efficient calendar management, improving on-time attendance to high-level meetings by 84%
  • Documented and resolved program which led to procedure.
  • Resolved product issue through consumer testing.
  • Oversaw workplace safety compliance, leading to a 74% improvement in adherence to corporate and legal regulations.
  • Improved vendor management processes, shortening order cycle times by 57% and cutting costs by $3.
  • Oversaw the rollout of a new document management system (ServiceNow), resulting in a 21% improvement in information retrieval times.
  • Managed administration of executive calendars for 9 senior managers, reducing scheduling conflicts by 47%.
  • Developed and enforced company-wide administration guidelines that reduced operational errors by 26%.

Affiliations

  • Rotary International
  • American Marketing Association
  • Association for Office Management – Participated in office management optimization initiatives country-wide.
  • Association for Talent Development (ATD) – Completed certification in professional development programs for team leaders.
  • Mentorship Program - Administrative Leaders Society (ALS) – Mentor to young administrative professionals.
  • Association for Computing Machinery
  • Association for Supply Chain Management (APICS)
  • Jaycees
  • Society for Human Resource Management (SHRM) - Participation in team leadership and office process optimization forums.
  • Lions Club

Certifications

  • Certified Professional in Supply Management (CPSM)
  • Certified HR Assistants (CHRA) - Beacon Labs
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Google Certified Professional Cloud Architect
  • CompTIA A+ Technician
  • Certified International Supply Chain Professional (CISCP)
  • Certified Business Analysis Professional (CBAP)
  • Certified Meeting Professional (CMP)
  • Executive Assistant Certification - Vantage
  • Train-the-Trainer (TtT) Certification – Vantage

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