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Skills

  • Internal audit preparation
  • Relationship development
  • Team management
  • Sage 50 US
  • Policy development and implementation
  • Filing and data archiving
  • Regulatory compliance
  • Communications
  • Process improvement
  • System equipment

Work Experiences

  • Achieved a 24-hour turnaround time.
  • Was in charge of ordering and distributing office supplies while staying within a set budget.
  • Achieved results within 6 months.
  • Collaborated with HR to facilitate onboarding processes.
  • Opened and properly distributed incoming mail in order to respond to client inquiries more quickly.
  • Coordinated domestic and international travel logistics.
  • Was responsible for a variety of administrative, financial, and service-related tasks, including strategic planning and process improvement.
  • Completed the project 18 days ahead of schedule.
  • Designed and implemented office policies that reduced processing time for vendor invoices by 59%, improving cash flow management.
  • Designed office policies.

Summaries

  • Achieved a 63% improvement in departmental performance.
  • For method business objectives, outgoing and efficient Administration Team Leader versed in team leadership.
  • Strong work ethic and ability to boost company morale.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Strengths in project management and process improvement backed up by Miscellaneous training.
  • With an organized approach and strong multitasking abilities, dedicated to maximizing customer satisfaction and exceeding business objectives.
  • Achieved improvements within 2021.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Aligned administrative processes with strategic company goals.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Spearheaded the implementation of new budgeting software, reducing financial reporting process by 6 months and improving accuracy by 44%
  • Documented and resolved program which led to procedure.
  • Resolved product issue through consumer testing.
  • Designed and implemented staff training programs on new Salesforce systems, improving efficiency and reducing processing errors.
  • Managed administration of executive calendars for 9 senior managers, reducing scheduling conflicts by 47%.
  • Conducted quarterly office supply audits, achieving 16% inventory accuracy while lowering excess ordering expenses.
  • Led team in improving client onboarding procedures, reducing administrative processing time by 85% and improving client satisfaction scores.
  • Developed a standardized office supply procurement system, saving 64% in annual operational costs through strategic partnerships.
  • Collaborated with HR to streamline onboarding processes, reducing paperwork processing time by 38% and improving new hire integration.
  • Trained 17 administrative staff in workplace safety compliance, resulting in a zero-incident workplace for two years.

Affiliations

  • Society for Human Resource Management certified course on Office Management and Team Leadership.
  • American Marketing Association
  • Association for Talent Development (ATD) – Completed certification in professional development programs for team leaders.
  • Association for Supply Chain Management (APICS)
  • National Management Association (NMA) – Active participant in team development programs.
  • Association for Computing Machinery
  • Mentorship Program - Administrative Leaders Society (ALS) – Mentor to young administrative professionals.
  • Local Chamber of Commerce – Engaged in leadership roles to optimize office operations and local administration processes.
  • Lions Club
  • American Medical Informatics Association

Certifications

  • Apple Certified Associate (ACA)
  • Salesforce
  • CompTIA Security+
  • Certified Compensation Professional (CCP)
  • CompTIA Network+
  • Certified Specialist in Inventory Management (CSIM)
  • Certified Professional Secretary (CPS) Certification
  • Certified Business Analysis Professional (CBAP)
  • Certified Customer Service Manager (CCSM) - Meridian
  • Certified International Supply Chain Professional (CISCP)

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