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Skills

  • Process improvement
  • Budgets
  • Lab equipment maintenance
  • Communications
  • Team building
  • Developing continuous laboratory training programs
  • First Aid/CPR
  • Project organization
  • Regulatory compliance
  • Real-time data production for critical patient care

Work Experiences

  • Answered 15 calls per two years to help customers with their questions and concerns.
  • Achieved 31% promotion rates within the department.
  • Achieved a method rating.
  • Conducted diagnostic evaluations.
  • Completed project ahead of schedule by 15%.
  • Collaborated with cross-functional medical teams.
  • Achieved 76% fewer errors in data transmission.
  • Collaborated with pathology, microbiology, and hematology divisions.
  • Collaborated with engineers to optimize diagnostic machinery layouts, improving the facility workflow and test processing time by 21% hours.
  • Maintained strict aseptic fields to reduce the risk of infection to both staff and patients when collecting biological samples.

Summaries

  • Achieved consistent, high-quality test results.
  • Advanced crucial medical and diagnostic knowledge.
  • Achieved time savings.
  • Adept at reducing sample processing times, including troubleshooting and reacting efficiently to stat requests, improving turnaround by 70% hours.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Adept at reducing sample processing times.
  • Costs were consistently reduced while profits were increased.
  • Strengths in risk assessment and stakeholder engagement backed up by Miscellaneous training.
  • Achieved workflow improvements of 43%.
  • Addressed complex testing issues.

Accomplishments

  • Improved specimen analysis workflow, standardizing procedures across 12 labs and reducing redundant processes by 61%.
  • Initiated a root cause analysis for equipment malfunctions, resulting in measurable improvements in instrument performance and reducing error margins by 63% %.
  • Identified and rectified laboratory bottlenecks by implementing Microsoft Excel, resulting in a 48% reduction in line backlogs.
  • Coordinated equipment maintenance and calibration schedules, reducing unplanned downtime by 73% and extending machine life by 14 months.
  • Led troubleshooting efforts to resolve a persistent issue with Salesforce, reducing downtime by 37% and increasing overall lab efficiency.
  • Mentored junior lab staff on advanced troubleshooting techniques for lab equipment, improving problem resolution times by 41%.
  • Reduced reagent and supply costs by 28% through careful procurement audits and longstanding vendor relationships.
  • Facilitated a Adobe Creative Suite upgrade to enhance analysis accuracy, decreasing the re-test rate by 79%.
  • Championed a culture of continuous improvement, implementing process revisions that boosted lab operation efficiency by 16%.
  • Authored and implemented quality control protocols for program testing that consistently passed Scrum Master audits with no discrepancies.

Affiliations

  • American Association for Clinical Chemistry (AACC)
  • Society of Human Resource Management
  • International Council of Nurses
  • American Society of Clinical Pathology (ASCP)
  • Society for Laboratory Automation and Screening (SLAS)
  • Health Care Compliance Association (HCCA)
  • Certified Lab Safety Professional (CLSP) from ABSA International
  • Clinical Laboratory Management Association (CLMA)
  • Lions Club
  • National Phlebotomy Association (NPA)

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Laboratory Safety Certification 2020 by Lakeside Partners
  • Certified Manager of Laboratory Safety (CMLS) by American Institute for Biosafety
  • Certified Specialist in Molecular Biology (MB) by ASCP
  • First Aid/CPR Certified
  • Apple Certified Associate (ACA)
  • Medical Laboratory Technician (MLT) Certification Brightline
  • Project Management Professional (PMP)
  • CompTIA Network+

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