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Skills

  • Business operations
  • Team building
  • Artificial intelligence systems for skip tracing
  • Missing person cases
  • Performance optimization
  • MS Office
  • Fraud investigations
  • Team management
  • Analysis of complex datasets
  • Surveillance

Work Experiences

  • Achieved a significant client win.
  • Accurately traced individuals and assets in Chicago.
  • Increased customer satisfaction by coming up with new ways to solve problems.
  • Went undercover in disguise in order to gather more evidence.
  • Saved money by developing functional solutions to initiative problems.
  • Achieved improvement over 2021.
  • Achieved a successful resolution on 15% of cases.
  • Working with team members and customers to find workable solutions improved operations.
  • Used Microsoft Excel to compile data gathered from various sources.
  • Conducted mobile and stationary surveillance on people who were part of process investigations.

Summaries

  • Accomplished investigator with extensive experience in pinpointing high-risk individuals across multiple jurisdictions, consistently surpassing performance targets in locating 9% of individuals.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Multilingual and fluent in Mandarin and Portuguese, with a strong grasp of cultural differences.
  • Accomplished investigator skilled at reversing adverse trends.
  • As a Skip Trace Investigator in Raleigh, I'm an attentive Private Investigator looking to take on new responsibilities and expand my skill set.
  • Proven track record of motivating launched to achieve team, individual, and management goals.
  • Accomplished investigator with extensive experience.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Communicative and team-oriented, with QuickBooks expertise.
  • Proficient in promoting initiative by leveraging quality assurance and performance reporting knowledge.

Accomplishments

  • Utilized Tableau to track social media activity that led to the discovery of key debtor locations, improving trace success rates by 37%.
  • Partnered with key stakeholders to successfully resolve escalated skip trace cases, recovering significant financial value worth $38,000 across the Midwest.
  • Leveraged databases and tracing software to increase successful debtor locations by 81%. Received commendations for consistently exceeding KPIs.
  • Collaborated with third-party agencies to identify and recover assets faster, helping achieve $163,000 in debt settlement within several months.
  • Created advanced skip tracing methodology templates adopted company-wide, reducing the manual research time by 43% hours per case.
  • Achieved a $167,000 increase in debt collections by analyzing and tracing non-traditional third-party data sources across the Northeast.
  • Tracked and located missing persons and recoverable assets across multiple jurisdictions, successfully closing 16 complex cases within 17 of months.
  • Collaborated with the legal department to ensure all skip tracing activities complied with initiative regulatory standards, resulting in zero compliance violations.
  • Adapted skip tracing technology and methods to locate evasive individuals, reducing the proportion of unresolved cases by 62% over two years.
  • Recovered $157,000 in outstanding debt through meticulous skip tracing and utilization of method, significantly contributing to company's quarterly revenue.

Affiliations

  • Received CPA from the Professional Bail Agents of the United States (PBUS), emphasizing bail enforcement and skip tracing.
  • Completed annual certification program from metric on Ethical Public Records Investigation for bail enforcement and resolutions.
  • Affiliated with the American Bar Association (ABA) to stay informed on legal frameworks impacting skip tracing activities.
  • Recognized by the National Collateral Recovery Association (NCRA) for high case clearance rates in locating concealed assets.
  • Completed technical training on advanced query reporting tools through the Data Reporting Specialists Association (DRSA).
  • Member of the Corporate Investigators Association (CIA), focusing on asset recovery and debtor skip tracing for corporate clients.
  • Completed training at Vantage, specializing in social engineering prevention and identity verification techniques.
  • Affiliated with the American Private Investigators Group (APIG), focusing on skip tracing operations in both urban and rural settings.
  • Member of the Association of Public Records Researchers (APRR) to refine skills relating to public database searches for skip tracing.
  • Attendee of the annual World Conference on Financial Investigation to stay abreast of latest private investigation methods.

Certifications

  • Certified Fraud Examiner (CFE) – Association of Certified Fraud Examiners (ACFE)
  • Social Media Intelligence Expert (SMIE) - Open Source Intelligence Training Institute (OSINT)
  • Microsoft Office Specialist (MOS)
  • Investigative Analysis Certificate - metric
  • Certified Database Query Specialist - Oracle
  • Certified Forensic Interviewer (CFI) – International Association of Interviewers (IAI)
  • Background Investigation Certification - Washington Private Detective Licensing Board
  • SAP Certified Application Associate
  • Project Management Professional (PMP)
  • Certified Skip Tracer Investigator (CSTI) - Ironclad Systems

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