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Skills

  • Communications
  • Business operations
  • Relationship development
  • Billing procedures
  • Data Privacy Awareness
  • Data entry optimization
  • Organization
  • Data Reporting Expertise
  • Time management
  • Supervision

Work Experiences

  • Assisted clinicians by coding patient records with ICD-10, reducing billing delays by 10 days.
  • Assisted with data migration to new cloud-based platforms, improving accessibility for remote healthcare providers across Portland.
  • Assisted clinicians by coding patient records with ICD-10.
  • Learned strategic planning and process improvement to help with office needs.
  • All parties, including patients, staff members, and insurance company representatives, received respectful assistance from me.
  • Increased customer satisfaction by coming up with new ways to solve problems.
  • Achieved resolution within one year.
  • Championed digitization efforts.
  • Saved money by developing functional solutions to procedure problems.
  • Used Asana to compile data gathered from various sources.

Summaries

  • Ready to take on new challenges in an office setting.
  • Adept in facilitating cross-functional team initiatives, with proven leadership in implementing a new EHR solution in 2015, Seattle, increasing data accessibility site-wide.
  • Adept in facilitating cross-functional team initiatives.
  • Vendor management in standard settings and vendor management in cross-functional collaboration settings.
  • Health Information Data Specialist with client relations and workflow optimization abilities.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Accomplished in medical billing process improvements.
  • Accomplished in medical billing process improvements, ensuring timely coding and optimizing workflows, leading to a 85% increase in revenue cycle efficiency.
  • Knowledge of Microsoft Excel in depth, as well as workflow optimization and stakeholder engagement abilities.
  • Strong time management, communication, and teamwork skills are focused on delivering exceptional results.

Accomplishments

  • Introduced real-time error flagging systems for patient demographic verification, reducing mislabeled records by 23%.
  • Collaborated with cross-functional teams to develop patient demographic data verification processes, leading to a 64% improvement in billing accuracy and timely claim submissions.
  • Collaborated with insurance claims teams to reduce rejected claims by reviewing coded data entries, resulting in a 33% claim acceptance increase.
  • Conducted over 9 hours of training for new employees on medical coding best practices, resulting in a 47% increase in departmental data entry speed.
  • Assisted in a cross-department initiative to ensure all coded records complied with national healthcare regulatory frameworks, including HIPAA and HITECH, enhancing compliance rate by 25%.
  • Contributed to the selection and implementation of advanced data analytics software for patient medical records, reducing the time to retrieve records by 63%.
  • Managed the back-end system data migration project impacting 2 patient records, ensuring no loss of data integrity and enhancing retrieval efficiency by 49%.
  • Optimized the use of EHR software by implementing best practices for patient data management, which reduced data input error rates by 62% across 9 teams.
  • Managed data coding for 11 healthcare providers, ensuring accurate categorization of complex diagnoses and procedures based on ICD-10 standards.
  • Designed and implemented custom data migration strategies for a hospital-wide update to a new Electronic Health Record (EHR) system, ensuring accurate and seamless migration of 15 patient records.

Affiliations

  • Recipient of 2020 AHIMA Grace Award for Excellence in Data Management
  • Participated in a Medical Records Best Practices Workshop hosted by American Academy of Professional Coders (AAPC)
  • Volunteer Committee Member, Columbus Chapter of AHIMA
  • Trained in advanced ICD-10 coding methodologies via category in 2021
  • Led a specialized course on Data Quality and Management at initiative since 2015
  • Presented findings on data integrity audits at procedure in 2021
  • Achieved Lean Six Sigma Green Belt certification in 2018, focusing on streamlining patient data workflows
  • Obtained RHIA (Registered Health Information Administrator) credential in 2023 from AHIMA
  • Member of the American Health Information Management Association (AHIMA) since 2021
  • Participated in interoperability task force organized by category in 2019

Certifications

  • American Academy of Financial Management (AAFM)
  • Certified Health Data Analyst (CHDA) by AHIMA
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Healthcare Technology Specialist (CHTS) by CAHIIM
  • Certified Professional in Healthcare Quality (CPHQ) by NAHQ
  • CompTIA A+ Technician
  • Tableau Desktop Specialist Certification
  • Google Data Analytics Professional Certificate
  • Association for Project Management (APM)
  • SAP Certified Application Associate

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