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Skills

  • Pump operation and maintenance
  • Contaminant testing and monitoring
  • Budgets
  • Coiled tubing
  • Team management
  • Pipeline assembly and pressure testing
  • Regulatory compliance
  • Leak detection and system integrity checks
  • Customer service
  • Team leadership and supervision

Work Experiences

  • Answered 10 calls per 6 months to help customers with their questions and concerns.
  • Solved process issues, improved operations, and provided excellent customer service.
  • Developed mitigation strategies for sensitive locations.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Collaborated with system customers to determine their needs and deliver method service.
  • Engineered alternative solutions when faced with unexpected water shortages that saved $122,000 in potential production delays.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Dismantled temporary water transfer pipelines.
  • Developed systems for efficient water routing.
  • Developed strategies for shipping critical transfer components.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Contributed to sustainability goals.
  • Cut unnecessary energy consumption by 48%.
  • Adept in pipeline assembly and preventative maintenance, ensuring water transfer station setups are leak-proof, compliant, and reliable across 4 miles of transfer lines.
  • Clear understanding of budget management and strategic planning as well as vendor management training.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Collaborated with environmental specialists.
  • Water Transfer Operator with 3 years of successful stakeholder engagement and team leadership experience.
  • Coordinated logistics in remote areas.

Accomplishments

  • Resolved product issue through consumer testing.
  • Initiated cost-saving measures by optimizing water transfer paths, which reduced energy consumption by 71% and operational costs by $6.
  • Collaborated with logistics teams to streamline routing schedules, improving on-time water delivery by 59% and minimizing downtime.
  • Regularly calibrated gauges and pressure monitoring devices, maintaining equipment in compliance with PMP and boosting operational accuracy.
  • Proposed new equipment tracking system using SAP, improving water transfer asset accountability by 41% and reducing lost equipment.
  • Managed cross-functional communication with operations, logistics, and environmental teams to support daily water transfers with 76% accuracy.
  • Executed water transfer plans between multiple stations, loading standard pump systems within deadline-driven environments across 13 locations.
  • Reviewed and validated offsite water flow reports, ensuring data integrity across all projects and preventing workflow inconsistencies.
  • Designed and conducted 11 daily hazard assessments that lowered on-site accidents by 17% and improved overall safety compliance.
  • Resolved equipment malfunctions by engineering immediate workarounds, which preserved a project timeline and avoided additional cost of $12.

Affiliations

  • International Federation of Municipal Engineers (IFME), Water Systems Committee
  • International Water Association (IWA)
  • National Rural Water Association (NRWA)
  • International Council of Nurses
  • Industrial Water Association of the Southeast
  • Energy Production and Infrastructure Center (EPIC)
  • Oilfield Water Management Conference Attendee (2016)
  • International Society of Automation (ISA) – Water Automation Division
  • Jaycees
  • American Marketing Association

Certifications

  • Certified Welding Inspector (CWI) Certification 2024
  • PEC Basic SafeLand and SafeGulf Certification 2015
  • SHRM Certified Professional (SHRM-CP)
  • Water Transfer Safety Training 2022 - standard
  • TWIC (Transportation Worker Identification Credential) Certification 2017
  • Certified Public Accountant
  • CompTIA Network+
  • First Responder Certified - CERT Emergency Services 2016
  • Forklift Operation Certification 2024 - Occupational Safety and Health Administration (OSHA)
  • Water Distribution Operator License - North Carolina 2024

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