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Skills

  • Adaptability to Changing Work Environments
  • Bookkeeping
  • Regulatory compliance
  • Organization
  • Database maintenance and optimization
  • Confidential data handling
  • Process improvement
  • Cross-departmental coordination
  • Vendor relationship management
  • Data entry

Work Experiences

  • Created individualized administrative procedures for operations.
  • Coordinated projects between 4 departments.
  • Achieved a reduction in costs of $7 annually.
  • Assisted clients both in-person and by phone.
  • Created and distributed internal memos and notices for the department, ensuring all employees were consistently informed about key updates.
  • Assisted in organizing company events, booking venues, coordinating vendors, and managing guest lists for functions attended by over 5 people.
  • Addressed inquiries immediately.
  • Coordinated transportation and lodging.
  • Assisted during peak call volume hours.
  • Acted as first point-of-contact for clients.

Summaries

  • Business-oriented Office Support Clerk with 10 years of experience in organizing executive schedules, improving meeting attendance rates, and optimizing time management.
  • Meticulous Office Support Clerk capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using HubSpot.
  • Hands-on professional with client relations and workflow optimization abilities.
  • Versatile Office Support Clerk with workflow optimization knowledge and strong data analysis abilities.
  • Adaptable and reliable Office Support Clerk.
  • Uses quality assurance and vendor management skills to run an efficient office.
  • Office Support Clerk is a multi-talented Office Support Clerk who is consistently rewarded for planning and operational improvements.
  • Professional with cross-functional collaboration and stakeholder engagement fluency.
  • Booked venues for events.
  • Better controlled office expenses.

Accomplishments

  • Coordinated with IT department to migrate office from paper-based to digital file storage, improving document retrieval and security.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Spearheaded the transition from manual documentation to an online HR system, cutting document processing time by 67% and increasing accuracy.
  • Maintained a high level of accuracy while entering data into the company’s internal database, ensuring records were up-to-date and error-free.
  • Optimized supply ordering processes which resulted in a 57% reduction in costs and improved inventory management efficiency.
  • Developed and maintained vendor relationships, leading to a 41% reduction in office supply costs over two years.
  • Collaborated with the accounting department to track and reconcile office expenses in Asana, reducing financial discrepancies by 18%.
  • Efficiently managed and processed over 17 employee timecards bi-weekly, ensuring payroll accuracy and on-time submissions in Power BI.
  • Handled booking and travel arrangements for executive team, coordinating flights, hotels, and cars for 15 members, reducing booking errors by 31%.
  • Enhanced internal office workflows by implementing new digital tools, resulting in increased team efficiency and faster processing times.

Affiliations

  • Office Professionals International (OPI) Conference Attendee 2024
  • Rotary International
  • Project Management Institute
  • Jaycees
  • Association for Computing Machinery
  • American Society of Administrative Professionals (ASAP)
  • Office and Professional Employees International Union (OPEIU)
  • Toastmasters
  • Association for Supply Chain Management (APICS)
  • American Society of Safety Professionals

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • QuickBooks Certified User
  • Certified Public Accountant
  • Project Management Skills for Office Support Certification
  • Apple Certified Associate (ACA)
  • CompTIA Network+
  • Certified Administrative Professional (CAP)
  • Microsoft Office Specialist (MOS) Certification – Word
  • Office Procedures Certification - Brightline
  • Certified Office Clerk (CC) – National Association of Certified Clerical Professionals

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