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Skills

  • Customer complaint reduction strategies
  • Internal Quality Audits
  • Risk mitigation
  • Lean manufacturing principles
  • Quality Management System Compliance
  • Audit coordination
  • Salesforce use
  • MasterControl
  • Statistical Process Control Methodology
  • Knowledge of quality systems

Work Experiences

  • Achieved a 19% improvement in incoming material quality.
  • Kept track of active and inactive department rosters and updated the database to reflect changes in employee numbers.
  • Achieved 77% faster access to compliance documentation.
  • Awarded Excellence Award for outstanding leadership in quality system development, improving plant reliability by 35%.
  • Awarded Top Performer for outstanding leadership.
  • Collaborated with users to keep accurate quality records and supporting documentation for all quality-related activities.
  • Applied Six Sigma tools for process optimization.
  • Achieved compliance in 2024 audit.
  • Adhered to stringent quality standards.
  • Used coaching tools and techniques to help managers and team members improve their performance.

Summaries

  • Operational improvements, program implementation, and documentation are among his specialties.
  • Maintains meticulous records and is capable of identifying and resolving issues.
  • Increase the productivity and quality of finished goods by using creativity to improve the manufacturing process.
  • Committed to evaluating product quality and manufacturing processes thoroughly in order to achieve superior results and customer satisfaction.
  • Methodical Quality Assurance Manager with exceptional analytical and problem-solving skills.
  • Clear understanding of stakeholder engagement and risk assessment as well as client relations training.
  • Recognized on a regular basis for outstanding performance and contributions to the Computers Software industry's success.
  • Outstanding organizational and collaborative abilities that result in desirable outcomes.
  • Quality Assurance Manager with extensive experience in developing successful quality assurance strategies and processes.
  • Achieved $4 saved annually.

Accomplishments

  • Designed and executed a quality data analytics system, improving predictive maintenance capabilities and reducing machine downtime by 66%.
  • Facilitated supplier risk management workshops, reducing risks associated with supplier performance by 28%, improving on-time delivery.
  • Developed supplier performance matrices and SLAs, resulting in enhanced material deliverability by 68%, reducing delays in manufacturing.
  • Developed and integrated quality assurance frameworks for new product development, reducing market introduction errors by 74%.
  • Optimized quality procedures for regulatory compliance, which resulted in zero findings in CPA during 2018 audits.
  • Documented and resolved program which led to category.
  • Led cross-functional teams to refine root cause analysis methodology, reducing repeated quality issues by 72% over one year.
  • Implemented Quality Management System (QMS) upgrades, achieving ISO category recertification three months ahead of schedule.
  • Collaborated with production teams to enhance product lifecycle quality metrics, extending product warranty acceptance period by 15 months.
  • Collaborated with cross-functional teams and R&D to integrate quality systems into new QuickBooks development, reducing time-to-market by 7 weeks.

Affiliations

  • American Production and Inventory Control Society (APICS) - Certified Supply Chain Professional (CSCP)
  • International Organization for Standardization (ISO) Committee Member
  • American Society of Safety Professionals
  • Project Management Institute (PMI) - PMP Certified
  • Association for Supply Chain Management (APICS)
  • Toastmasters
  • National Association for Healthcare Quality (NAHQ)
  • International Electrotechnical Commission (IEC) - Expert Panelist
  • Certified Professional in Supply Management (CPSM) - Institute for Supply Management
  • Project Management Institute

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Certified in Lean Manufacturing Operations - procedure
  • Google Certified Professional Cloud Architect
  • FDA Quality Management Systems Regulation (QSR) Certification - standard
  • GMP Certification for Manufacturing Processes - method
  • FDA Regulatory Affairs Certification - framework
  • ServSafe
  • Certified Public Accountant (CPA)
  • Good Manufacturing Practices for Quality Control Certification - procedure
  • CompTIA Network+

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