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Skills

  • Budget development
  • Coaching and mentoring
  • Administrative support
  • Conflict resolution
  • Recruitment
  • Territory Sales Experience
  • Shipment consolidations planning
  • Fluent in French
  • Computer literate
  • Human resources management

Work Experiences

  • Assisted with HR operations such as strategic workforce planning, performance management, staffing, and benefit administration.
  • Material flow, storage, and global order fulfillment were all under my supervision.
  • Perform data entry tasks in order to keep track of sales and costs.
  • Was in charge of managing and maintaining a file system that included expenses, reports, and supporting documentation.
  • Analyzed financial statements and method reports to track procedure performance and come up with ways to improve and cut costs.
  • Reconcile invoices and local purchase order costs to various projects.
  • Provided professional greetings to incoming visitors and customers, as well as friendly, knowledgeable assistance.
  • Was always looking for ways to make daily operations, client communications, recordkeeping, and data entry more efficient.
  • Developed effective 4 month business plans to ensure that strategic decisions were made with a long-term goal in mind.
  • Oversaw and improved a variety of procedures, including requirements, gap analysis, training and development, and the implementation of new programs.

Summaries

  • With strong planning, problem-solving, and communication skills, I am extremely efficient and accurate.
  • Pragmatic
  • Veteran Operations Assistant with a track record of managing multiple concurrent functions in a timely and accurate manner.
  • Proven track record of developing and implementing targeted business operations plans, as well as overseeing process aspects that result in procedure.
  • Precise and well-organized, with a thorough understanding of process offices and ServiceNow applications.
  • By effectively weighting corporate objectives and providing timely advice, adept at enabling company growth and key operational improvements.
  • Organized and conscientious, with strong written, oral, and interpersonal communication abilities.
  • With proactive and ambitious approaches, they have been successful in increasing employee productivity, customer satisfaction, and business profits.
  • Team player who is knowledgeable in workflow optimization and performance reporting.
  • Drafting reports and business correspondence, managing mail, and updating tracking spreadsheets are all skills I possess.

Accomplishments

  • Maintained a perfect attendance record for 14 years.
  • Collaborated with HR for scheduling and timesheet management, reducing payroll discrepancies by 42% during review periods.
  • Improved
  • Collaborated with team of 16 in the development of system.
  • Created
  • Maintained inventory control for a $17 million customer account.
  • Won
  • Prepared
  • Protective Services: Applied safety procedures and policies as outlined in Department Safety Manual.
  • Assisted in the onboarding of a new enterprise resource planning (ERP) system that streamlined procurement and inventory processes.

Affiliations

  • National Association of Social Workers
  • International Association of Administrative Professionals
  • Institute for Operations Research and the Management Sciences (INFORMS)
  • American Society of Safety Professionals
  • Project Management Institute
  • Customer Relationship Management Association (CRMA)
  • American Marketing Association
  • Member, International Association of Facilitators (IAF)
  • Certified Professional in Inventory Management (CPIM) Credential from ASCM (formerly APICS) - 2017
  • Association for Supply Chain Management (APICS)

Certifications

  • Certified International Supply Chain Professional (CISCP) – Cedar Works
  • Apple Certified Associate (ACA)
  • Certified Operations Specialist (COS) - category
  • First Aid/CPR Certified
  • SHRM Certified Professional (SHRM-CP)
  • Operations Management Certification Northwind
  • Certified Public Accountant (CPA)
  • Oracle Procurement Cloud Certification - metric
  • Certified Purchasing Professional (CPP) - Northwind
  • Leadership & Team Development Certification - Northwind

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