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Skills

  • Data-driven decision making
  • Change impact analysis
  • Regulatory compliance
  • Relationship development
  • Process improvement
  • Leadership Competency Modeling
  • Leadership Training and Development
  • Human resources support
  • Jira expertise
  • Strategic planning

Work Experiences

  • Presented reports that outlined proposed changes to improve performance and efficiency.
  • Built an employee feedback loop, integrating it into leadership decision-making processes, reducing escalations by 32%.
  • Looked for industry trends on social media and through online sources.
  • Achieved 71%-based improvement in goal alignment.
  • Advised on scaling company culture.
  • Advised on scaling company culture across 14 international offices, driving 26% increase in employee satisfaction scores.
  • Saved $5 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved 56% increase in employee survey scores.
  • Achieved 48% faster product release cycles.
  • Transported Workday to several months customer locations.

Summaries

  • Achieved a 42% improvement in operational continuity.
  • Organizational Effectiveness Consultant is a multi-talented Organizational Effectiveness Consultant who is consistently rewarded for planning and operational improvements.
  • Achieved a 69% increase in productivity.
  • Clear understanding of team leadership and budget management as well as project management training.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Astute Organizational Effectiveness Consultant with a track record of successfully revamping human resource approaches to better serve operational goals and needs.
  • Costs were consistently reduced while profits were increased.
  • Collaborated with senior leadership to realign core business KPIs, achieving a 34% increase in productivity and enhancing goal alignment over three years.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Collaborated with senior leadership to realign core business KPIs.

Accomplishments

  • Collaborated with multi-functional teams to assess and redesign KPIs, resulting in a 68% uplift in operational performance across 4 departments.
  • Developed and directed cross-functional workshops designed to evaluate and improve existing business processes, resulting in a 36% reduction in project cycle times.
  • Developed robust learning and development frameworks, increasing retention of high-potential employees by 32% across the organization.
  • Delivered specialized coaching and mentoring sessions to mid-level managers, leading to a 51%-point improvement in team leadership effectiveness scores.
  • Engaged with senior stakeholders to realign organizational goals with shifting market conditions, resulting in a 84% growth in top-line revenue.
  • Developed and implemented a competency framework that reduced time-to-promotion within leadership teams by 52%, filling key vacancies three years faster.
  • Facilitated leadership workshops using QuickBooks, driving 81% better decision-making outcomes for senior executives over one year.
  • Conducted comprehensive organizational assessments that identified key constraints, leading to targeted initiatives that boosted operational efficiency by 33% over one year.
  • Implemented comprehensive onboarding programs for new employees, reducing new hire turnover by 65% within 18 months.
  • Led a business process improvement project that reduced bottlenecks in service delivery, enhancing client satisfaction by 45% and saving 4 in operational costs.

Affiliations

  • Global Organization for Humanitarian Work Psychology (GOHWP)
  • Agile Alliance
  • WorldatWork - Total Rewards Association
  • Association for Computing Machinery
  • Society of Women Engineers
  • Toastmasters
  • Harvard Business School Executive Education - Leadership Development Program
  • Society for Industrial and Organizational Psychology (SIOP)
  • Lions Club
  • National Association of Social Workers

Certifications

  • Change Management Coaching Certification – 2021
  • Talent Optimization Consultant Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • Prosci® Certified Change Management Practitioner
  • Cisco Certified Network Associate (CCNA)
  • Diversity, Equity, and Inclusion Certificate – framework
  • Certified Performance and Compensation Professional (CCP®)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified ScrumMaster (CSM)
  • SHRM Certified Professional (SHRM-CP)

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